John went the extra mile with kindness and helpfulness.
12/11/2025
Dawn W. VERIFIED CUSTOMER
Taz is excellent. She’s friendly, efficient, and goes the extra mile to support customers. Her communication skills are exceptional. She spoke to the mechanics several times for me and addressed my concerns and questions immediately, and she takes time to check that they are addressed appropriately. She made me smile. I looked forward to seeing her when I picked my car up.
12/11/2025
Christopher W. VERIFIED CUSTOMER
Taz Stewart was very pleasant with me she went into to what I needed for our car she handle all I needed.I will say she is very excellent in what she does.
12/11/2025
Mary C. VERIFIED CUSTOMER
John Jeffries is a pro! Quick, helpful, and friendly. Thank you!
12/11/2025
Susan J. VERIFIED CUSTOMER
John took excellent care of my car and me! He definitely deserves a 5. In fact, if I could give him a 10, I would do so!
12/11/2025
Aaron S. VERIFIED CUSTOMER
Taz was so fantastic and we really appreciate how great she was. The two shuttle bus drivers were also so nice and lovely. The shuttle service is great.
12/11/2025
De L. VERIFIED CUSTOMER
The front and rear windows weren’t properly cleaned. There was a film on them that was evident when the sun hit them. Otherwise everything was great!
12/11/2025
Yoon H. VERIFIED CUSTOMER
5 perfect! Thank you so much for your help.
12/11/2025
Zehra G. VERIFIED CUSTOMER
Taz was very kind, professional and helpful. Thank you, Taz!
12/11/2025
Bo D. VERIFIED CUSTOMER
Great service!!!
12/11/2025
Cassondra B. VERIFIED CUSTOMER
Excellent service
12/9/2025
Robert E. VERIFIED CUSTOMER
Very well done, totally honest and diligent.
12/7/2025
Adrian C. VERIFIED CUSTOMER
Max Cubas is a rockstar. He understands the value that he brings to the customer service experience at Honda of Oakland. He is approachable, professional, and supportive during the entire service process experience. I would recommend Max for any opportunity that may come his way. He is a true leader within your team. He provides the service that’s needed in customer service today. I bet his CSAT scores are through the roof; he’s an asset to your organization. Best service ever!
12/6/2025
Toombs C. VERIFIED CUSTOMER
John was terrific - thanks to him and Team Hond for keeping my 2010 Civic on the road in great shape…
12/6/2025
James T. VERIFIED CUSTOMER
Friendly and happy to be of service.
12/6/2025
Salih J. VERIFIED CUSTOMER
Great service love it
12/6/2025
Elcid M. VERIFIED CUSTOMER
Mr. John Jeffries as well as the other staff are very helpful. Me and my wife are very satisfied with the service. Thank you.
12/6/2025
Megan M. VERIFIED CUSTOMER
Actually I received the survey and I don’t want to complete it as it may be published on google - I am not interested in sharing my opinions publicly
12/6/2025
Belinda R. VERIFIED CUSTOMER
I was satisfied with Jeffrey work. My Nissan is starting perfectly fine and it’s driving very smoothly.