John (JJ) handled and answered every question and concern I had with knowledge. Great communication with me during time my car was in shop. Thank you!
11/18/2025
Noemi O. VERIFIED CUSTOMER
John Jeffries went above and beyond thru this long process! I appreciate his patience and knowledge! His dedication to his work is amazing! I truly satisfied customer! Thank you!!
11/17/2025
Tsehay M. VERIFIED CUSTOMER
U gave excellent service
11/17/2025
Mehdi M. VERIFIED CUSTOMER
She was excellent
11/17/2025
Harrison R. VERIFIED CUSTOMER
Good service. Clean communication.
11/16/2025
Laura J. VERIFIED CUSTOMER
Taz was very pleasant& very nice to deal with. I would like her to always be our sevice advisor! Give her a big, fat raise!
11/16/2025
Lanette S. VERIFIED CUSTOMER
Courteous and professional
11/16/2025
Leslie H. VERIFIED CUSTOMER
I can’t say enough about the knowledge and professionalism of John Jeffries. He helped me on a previous visit and was equally supportive then and now. He’s an asset for the team.
11/16/2025
Deborah P. VERIFIED CUSTOMER
John was very polite & professional. I'd give John John the highest, positive points.
11/15/2025
Wendy G. VERIFIED CUSTOMER
Everything was fine and all problems fixed.service was excellent.
11/15/2025
William D. VERIFIED CUSTOMER
We are very happy with John and service you provided us.thank you.
11/15/2025
Tina S. VERIFIED CUSTOMER
Víctor was so sweet and knowledgeable! He helped me out a ton! Big props to victor !
11/15/2025
Jaelynn W. VERIFIED CUSTOMER
Upon arrival Victor was immediately hospitable and attentive. He listened as I caught him up on my most recent concerns about my car and he let me know what would happen each step of the way once my car was looked at. Victor also made sure to apply my warranty and I really appreciated that because even though I should remember I have it and know what it applies to, this was my first time having my car serviced for maintenance since having it for 13 months. Overall, I felt like myself and my car were taken care of and I really appreciated Victor’s assistance! Next time I need maintenance I’ll be coming back.
11/15/2025
Vonda J. VERIFIED CUSTOMER
No I was not satisfied. This was my first time getting my newly owned Honda CRV serviced for the first time. As a new customer/client, Honda of Oakland did not give me the courtesy car wash treatment. Honda of Oakland owes me a courtesy car wash because they did not do it with the oil change service that I had today. (11-14-25) this is not the way to impress and give your best first impression of customer service to a new customer for the very first time. I am totally disappointed and upset at the fact that I didn’t get the courtesy car wash along with my service as other customers did. I am totally disappointed..
11/15/2025
Shawn C. VERIFIED CUSTOMER
Max was great! I was seen quickly and the entire process was efficient and professional
11/14/2025
Madeline R. VERIFIED CUSTOMER
All ex
11/14/2025
Peter K. VERIFIED CUSTOMER
Came in for an express service but ended up
being there for 2 hours
11/13/2025
John W. VERIFIED CUSTOMER
Max and everyone in the service department couldn’t have been more pleasant to work with. Five stars all around.
11/13/2025
Courtney D. VERIFIED CUSTOMER
He was knowledgeable and did not try to hard sell us. The best experience I have had at this location.