He was so kind and helpful! Explained everything we needed to know as this is our first Honda; answered every question we had!
11/2/2025
Jane S. VERIFIED CUSTOMER
Tax was courteous, professional and prompt with her communication.
11/1/2025
Dianne E. VERIFIED CUSTOMER
Great. 5
11/1/2025
Donald S. VERIFIED CUSTOMER
Great service & will be back
11/1/2025
Byron C. VERIFIED CUSTOMER
Great sevice!
10/31/2025
Jessica M. VERIFIED CUSTOMER
Victor was amazing! He went above and beyond to help me find and fix the issue with my car. He was patient, knowledgeable, and made sure I understood what was going on every step of the way. Truly excellent service — I couldn’t recommend him more!
10/31/2025
Karen G. VERIFIED CUSTOMER
Taz was terrific!
10/31/2025
Maria P. VERIFIED CUSTOMER
Great customer service from John Jeffries gave me details on my service and answered all my questions thank you
10/31/2025
Andrew H. VERIFIED CUSTOMER
John was very professional. He informed me of recommended services without feeling pushy like I have experienced previously at Honda Oakland.
10/30/2025
Maria C. VERIFIED CUSTOMER
Thank You So Much
10/30/2025
Darlene H. VERIFIED CUSTOMER
John was fantastic! Thorough, welcoming and answered a question that was not part of the scheduled service. Appreciated the communication and check out. Thanks again!
10/30/2025
Susanna N. VERIFIED CUSTOMER
Thank you for the service.
10/30/2025
David R. VERIFIED CUSTOMER
John was exceptional and the service was great
10/30/2025
Robert V. VERIFIED CUSTOMER
Taz was pleasant, knowledgeable and provided good follow through on special request.
10/30/2025
Milton F. VERIFIED CUSTOMER
Very Goodyear custumer service and very friendo
10/30/2025
Chloe S. VERIFIED CUSTOMER
John was great! Knowledgeable and communicative. 5 stars
10/29/2025
Sarah W. VERIFIED CUSTOMER
Victor is excellent at customer service.
10/28/2025
Rachel N. VERIFIED CUSTOMER
All good!
10/27/2025
Ray C. VERIFIED CUSTOMER
I really appreciated seeing John Jeffries again—he’s a favorite among the Honda crew!
Hong was incredibly attentive and professional, both when I arrived to drop off my car as well as when I came the next day to pick it up. I know I can get a lot of services cheaper elsewhere, and I never went to my dealer for car stuff for many years. But I have had a change of heart because I value the energy and cooperation of the Honda team and I consistently get great, thorough and thoughtful service whenever I come. I can’t thank Hong enough for helping me with my broken sunroof—just before a big atmosphere river hit and soaked my cabin!!
10/27/2025
Joseph R. VERIFIED CUSTOMER
Hong is the worst service advisor that I had encountered in my whole life.
He does not show any compassion and does not know how to address his customers. He should be retrained and be shown the right way of dealing with people. He is definitely not an asset to your company.