Tax is awesome! Everything was very clear, and the service was fast and friendly
10/16/2025
John C. VERIFIED CUSTOMER
My shift indicator light on my Civic stopped working after Tuesday's service there - how can I get this fixed?
10/16/2025
Jeremy O. VERIFIED CUSTOMER
Taz was very helpful and offered great service, communicating clearly what services were provided and recommended.
10/16/2025
Kamela J. VERIFIED CUSTOMER
John was excellent! 5 starts for sure! From the start kind and helpful. Went above and beyond to ensure I had everything for my car and even ensured I made it on time to work! I really appreciated his customer service and he deserves a raise!
10/16/2025
Sandra B. VERIFIED CUSTOMER
John was very pleasant, helpful and efficient. He made our experience today at the service department great.
10/16/2025
Kenneth Y. VERIFIED CUSTOMER
Excellent service
10/16/2025
Sandra C. VERIFIED CUSTOMER
Helpful and honest much appreciated
10/15/2025
Brian W. VERIFIED CUSTOMER
Great service. Tommy helped out a lot again
10/15/2025
Alex W. VERIFIED CUSTOMER
5 stars!
10/15/2025
Berta S. VERIFIED CUSTOMER
Professional, courteous, kind, and helpful! Excellent service.
10/15/2025
Luis M. VERIFIED CUSTOMER
The service always is faster, sure and clean.
10/15/2025
Berenice H. VERIFIED CUSTOMER
I went in for a routine oil change. The car was returned to me with the engine covered in oil as well as the exhaust. It is incredibly dangerous and irresponsible to have returned the car to me as such. I had to return the car to get the engine cleaned after it began smoking. I was told it was just a minor oil spill. The smoke was coming in through the air vents even after 30 minutes of driving. When I dropped off the car to get the engine cleaned it took all day. I tried to reach Tommy multiple times throughout the day and did not get ahold of him until 20 minutes before closing. I had to lose an entire day of work over the irresponsible way my car was taken care of. As of today, a day post the supposed cleaning of the engine the car is still smelling of burnt oil. I have never experienced anything like this at a routine oil change. No amends were made about the incident either. I was only told that they spoke to the technician. I am appalled at the lack of accountability and negligence that occurred at my very first encounter at the Honda of Oakland. I hope that there were no severe damages done to my vehicle give that I have been given little communication about where the oil was spilt. I will not be retuning to the Honda of Oakland.
10/15/2025
John G. VERIFIED CUSTOMER
Max was thorough and efficient. Thank you.
10/14/2025
Gary C. VERIFIED CUSTOMER
Victor was very helpful and professional in working with me on my vehicle’s service. Great advisor and overall great service from Oakland Honda. This is why I always come back here for both of my Honda vehicles.
10/13/2025
Lowell B. VERIFIED CUSTOMER
Max was knowledgeable, professional, friendly and efficient.
10/12/2025
Silvia H. VERIFIED CUSTOMER
Great service and communication.
10/12/2025
Miriam M. VERIFIED CUSTOMER
John provided great service. He was very professional and courteous. He effectively communicated with transparency throughout the process, which was seamless and smooth.
10/12/2025
Tina N. VERIFIED CUSTOMER
Thank you
10/12/2025
Richard C. VERIFIED CUSTOMER
He was excellent! Love his energy, and looking forward to working with him more in the future.
10/12/2025
Jaime M. VERIFIED CUSTOMER
Victor Martinez did an excellent job, solved all my doubts and was very kind, I'll certainly return to this place. Super recommended