This is the s second time Tommu helped me and his service was excellent. I will definitely come back for future service to my honda.
2/25/2026
Ellis M. VERIFIED CUSTOMER
Tommy was friendly, knowledgeable, and helpful. Thank you!
2/25/2026
Reynato V. VERIFIED CUSTOMER
Excellent service
2/24/2026
Mohamed G. VERIFIED CUSTOMER
Omar Mohamed was very helpful and kind, I really appreciate his customer service. Thank you!
2/24/2026
Janet H. VERIFIED CUSTOMER
The agent was very professional and helpful. I would have preferred knowing in advance that there is a 3% surcharge for using a credit card.
2/23/2026
Eleesabeth H. VERIFIED CUSTOMER
Omar was hard working, considerate and knowledgeable.
I am not happy however with the surprise warning light for an issue with the drivers airbag. It appeared when my car was in Hondas custody … it may be related to original stolen vehicle claim … or just circumstantial. Hard to know but not a happy surprise.
2/23/2026
Barbara C. VERIFIED CUSTOMER
Oakland Honda picked up my car personally, shoved the problem, and personally returned it to me. I cannot tell you how much I appreciated this service. I thank Taz, the mechanics, the drivers and any other personnel involved in this endeavor! It was awesome!
2/23/2026
Sybrina S. VERIFIED CUSTOMER
Taz thanks plenty for your assistance. I appreciate you !!
Please apply 10 out of 10 to Taz advisor report card , excellent.
2/22/2026
Mary P. VERIFIED CUSTOMER
Very very nice and treated me very well, I would come back again and again
2/21/2026
Daphne D. VERIFIED CUSTOMER
Taz is professional and a pleasure to work with.
2/21/2026
Patricia M. VERIFIED CUSTOMER
Hong was very thorough in explaining what my scheduled maintenance involved and how much it would cost. However, I would have liked more timely updates as to when I could expect the work to be done. I needed to plan how I would get to the dealership to pick up the car (I was walking) and whether I needed to make alternative plans for the evening if my car had to be kept overnight. I called several times, wasn’t able to reach him. Even when I was, he was fairly vague which was frustrating. I do understand timing of service work is unpredictable. But for the future, better updates would be nice. Hong was otherwise great and I will continue to bring my car there for servicing. One more thing: I often get calls and e-mails from Honda reminding me I need work done when I’ve just done it. Left hand doesn’t know what the right hand is doing…
2/21/2026
Ronald G. VERIFIED CUSTOMER
Very efficient and helpful
2/20/2026
Kedzie S. VERIFIED CUSTOMER
Tommy was so great. Quick, professional, fun, and personable.
2/20/2026
Juana O. VERIFIED CUSTOMER
I had a great experience with my advisor Tommy Jung at Honda of Oakland. He explained in detail all the services my car would need. He has a wonderful attitude and is very pleasant to talk to. He is definitely a excellent service advisor.
2/20/2026
Erika C. VERIFIED CUSTOMER
Everyone was super professional and helpful and polite — thank you!!
2/19/2026
Pierce N. VERIFIED CUSTOMER
My Boi!!
Victor was chill as hell and kept me cool, calm, and collected throughout the entire process.
10 out of 5 stars
Keep rocking to the free world
Give my man a raise!
2/19/2026
Kathia G. VERIFIED CUSTOMER
Very easy and quick service!
2/18/2026
Donna N. VERIFIED CUSTOMER
Hong Nong is an excellent service advisor. He provided a clear explanation of the recommended service and answered all of my questions.
2/18/2026
Kate K. VERIFIED CUSTOMER
Omar was great! He provided excellent service - he explained everything clearly and my car was ready when he said it would be.