John Jeffries did an outstanding professional job and I give you the highest score possible. I was more than happy with the service that I got from Honda of Oakland. John made my experience getting my Honda serviced a very positive one! Thank you John your the best! Aprill Marshall
Satisfied customer
3/19/2026
Leilani V. VERIFIED CUSTOMER
Hong explained everything in detail regarding my car and I am very happy with it.
Thank you so much!
3/19/2026
Sherry M. VERIFIED CUSTOMER
I have know problem with my advisor he’s a great manner person. John has been excellent in my book. He’s very professional. He knows his job and I think he’s excellent above excellent he make sure he meets the needs for my car when it gets service. Been with Honda Oakland since 2009/2010. I really appreciate you all.
3/18/2026
William I. VERIFIED CUSTOMER
John was terrific.
3/18/2026
Luis M. VERIFIED CUSTOMER
Yes, the service was clear, precise, and fast; he explained everything to me very well.
3/18/2026
Patricia H. VERIFIED CUSTOMER
Taz was a true professional and very informative
3/17/2026
Tyrone A. VERIFIED CUSTOMER
Thanks John for excellent service.
3/16/2026
Temuulen U. VERIFIED CUSTOMER
5 star service by tommy. Takes good care of me everytime. Fast and efficient thank you so much.
3/16/2026
Irma N. VERIFIED CUSTOMER
John was great actually. Knowledgeable, had a good pace, took care of my concern, knew what to cover about my car, and recommended the best options for maintenance. Good job!
3/15/2026
Ayanna Z. VERIFIED CUSTOMER
John Jeffries provided me with excellent customer service. He was very professional and helpful. Thank you!
3/15/2026
Emily C. VERIFIED CUSTOMER
Omar was friendly, professional and helpful!
3/14/2026
Douglass C. VERIFIED CUSTOMER
You are nothing but a gang of thieves in my opinion. I brought my car in for repairs but I was told that it didn’t need to be repaired. Nonetheless I was billed almost $500. Outrageous.
3/14/2026
Emi K. VERIFIED CUSTOMER
Thank you!!!
3/14/2026
Dennis C. VERIFIED CUSTOMER
Omar was great!
3/14/2026
Maviyah L. VERIFIED CUSTOMER
Taz handled herself in a very professional manner, very friendly and certainly was specific in answering my questions being fully aware of of what she was doing. I was very impressed.
3/14/2026
**** W. VERIFIED CUSTOMER
Victor is the best
3/14/2026
Daniel L. VERIFIED CUSTOMER
Excellent customer service
3/13/2026
Robert S. VERIFIED CUSTOMER
Way too expensive. I have been a loyal customer, bought 2 cars there and always brought it there for service but this was over the top. Mr Hong got me a little discount but hardly noticeable. I will be looking for other places to service my car.
3/13/2026
Jan Roy. VERIFIED CUSTOMER
Excellent customer service!
3/12/2026
Cameron B. VERIFIED CUSTOMER
1. Pricing is out of control.
2. I wanted to get my tires changed and they discovered after they pulled the tires off that they did not have the tires. I think I may have been charged some labor for there doing that, which probably should not have been(not certain about that though).
3. The quote of nearly $6K seems high for fixing an oil leak, but will validate that for myself with an outside mechanic. Nearly $5K after the so called discount. This is after paying nearly $4K on a major service which also seems excessive. Ironically, the strategy of gauging the customer for as much as you can get means that you may get the initial business, but I will most certainly be looking elsewhere going forward, particularly for a 10 year old car.