John is wonderful to work with. He’s extremely helpful and takes the time to answer all my questions with a great attitude. He’s a real asset!
3/26/2026
Susie C. VERIFIED CUSTOMER
My only complaint was the lack of communication.
I was unable to either get thru to him because his mailbox was
full or when I call the main office , he was not available to take
a call.
I felt that 4 works days seemed a very long time
to service my car.
3/25/2026
Tricia S. VERIFIED CUSTOMER
Taz was kind, thorough and excellent at communicating. I wish I could have her every service - it was the smoothest process I’ve had and I’ve been coming to y’all for 10+ years.
3/25/2026
Afaf K. VERIFIED CUSTOMER
The service department is very helpful and courteous. Everything went smooth!
3/25/2026
Sabrina C. VERIFIED CUSTOMER
JJ was great! He's friendly, efficient and honest. He even washed my very dirty exterior when I picked up my vehicle. It was very much needed. Thanks JJ! See you next time!
3/25/2026
Ann M. VERIFIED CUSTOMER
Tony is amazing! He is very personable and took a lot of time explaining everything to me and kept me updated throughout the day.
My car however was returned to me with crumbs and wrappers on my seat and floor and the seat was all the way back as if someone took a nap. It also had a funky smell! Gross!
3/24/2026
Toni W. VERIFIED CUSTOMER
Good Job
3/22/2026
Kevin R. VERIFIED CUSTOMER
John Jeffries is quick, efficient, courteous, and is a great example of what a Honda Service Advisor should be! Great experience today!
3/22/2026
Tony C. VERIFIED CUSTOMER
I was totally amazed at how efficient everything went.
3/22/2026
Jinwei Z. VERIFIED CUSTOMER
Very good service! They were very nice about it and helped me throughout my service. I enjoyed the service provided very well and will be going again!
3/22/2026
Sonji Walker. VERIFIED CUSTOMER
Service was Excellent, great working with John and having Dallas as my driver today!!!
3/22/2026
Jaime M. VERIFIED CUSTOMER
This is my second time going to this place, and honestly, it does not disappoint me at all; great service and very helpful, plus they provide all the necessary information very clearly.
A place I would recommend without hesitation. Thank you, keep it up.
3/22/2026
Emily C. VERIFIED CUSTOMER
Great service, friendly staff
3/21/2026
Kamari B. VERIFIED CUSTOMER
Next time you all forget to bolt the skid plate to someone’s car just fix it. I waited 3 hours for someone to put two bolts in my car. Then when I finally got up to ask what was going on, I was gaslit and lied to about the cause of the problem. Unbeknownst to your staff, I actually have a lot of experience working on cars and was raised by car mechanics. I know that it’s a common mistake to forget so I was not rude (Even though I paid these people $568) until they tried to charge me. Hong Nong ended up fixing it for free but still tried to blame the unattached skid plate on me. Rather than list of a long laundry lists of why your employee was wrong, I just decided to leave but know I won’t ever be coming back.
3/21/2026
Tekoa K. VERIFIED CUSTOMER
The assessment, service and transport to and from your shop was superb. thank you. The communication with staff the day I was to pick up the car was subpar. I called three times and each time they said they would page Omar and he could call back but Omar did not work on Friday so he never called back and I had a difficult time getting a shuttle arranged to come get the car. Your staff should know who is working and who is not. Also anyone could have arranged the shuttle when I first called. This was frustrating
3/21/2026
Leslie T. VERIFIED CUSTOMER
Thank you. Good Experience. Taz was very nice & was good with communication & demeanor.
3/21/2026
Nikita F. VERIFIED CUSTOMER
The entire service team was great. I needed to reschedule my appointment and they were very accommodating. I can’t remember the first two team members names who I spoke with on the phone but Victor was the person who helped me when I arrived. He also called to let me know my car was ready, gave me updates without pressuring me to schedule recommended services, and answered the many questions I had. Great service team!
3/21/2026
Lillian W. VERIFIED CUSTOMER
Excellent with answering all my questions and good service offered by him