I always get great service John is a great person and handles all my needs thank you Honda of Oakland
4/8/2026
Susan S. VERIFIED CUSTOMER
Omar was extremely personable and professional!
4/8/2026
Mercedes A. VERIFIED CUSTOMER
As always, John is very helpful and informative by providing excellent customer service and satisfaction.
4/8/2026
Ocie H. VERIFIED CUSTOMER
5
4/7/2026
Gail M. VERIFIED CUSTOMER
Not at all, will be coming to Honda.see
4/7/2026
Rob D. VERIFIED CUSTOMER
Taz and Billy were great.
4/5/2026
Naomi C. VERIFIED CUSTOMER
I made an appointment for 8 AM and arrived on time and the representative was friendly pleasant and told me the car would be completed between 12 and 1 PM. It was almost 2 o’clock and I had not heard anything so I called the dealership and then was put on hold for 20 minutes. Kathleen told me that there was a back up and it would not be ready until 4 PM. At 3 PM Taz text me and said she would let me know when the car was ready and then at 3:30. She let me know I could come pick it up. I also received a phone call from Catherine when I asked why it took double the time I was just told there was a backup and the power went out for a short time. Also, Catherine wasn’t sure the details but said it was possible that they could’ve been shortstaffed. The cost was more expensive than if I had done it at a local mechanic even though I did get $100 off with a coupon.
4/5/2026
Deidre R. VERIFIED CUSTOMER
He was great.
4/5/2026
Shelley W. VERIFIED CUSTOMER
Tommy was gracious, kind, and extremely helpful!
4/3/2026
Lettita R. VERIFIED CUSTOMER
5 your service was excellent
4/3/2026
Mario U. VERIFIED CUSTOMER
Great service
4/3/2026
Vena T. VERIFIED CUSTOMER
Sales representatives. Customer service Anazing
4/2/2026
Donna S. VERIFIED CUSTOMER
John was great. No issued there. I asked your service people to look at my engine shield which it was determined needed to be replaced. Your price was exorbitant, so I purchased the part and had it done elsewhere. When I left your establishment to drive to Seminary Ave, the shield was scraping the entire way on the freeway, and I can assure you that was not the case when I drove into Honda of Oakland. I find this to be reckless and dangerous on your part.
4/2/2026
Anthony L. VERIFIED CUSTOMER
Victor is the best! Very helpful, very knowledgeable and very competent.
4/2/2026
Ashley K. VERIFIED CUSTOMER
I was given an estimate of 2 hours for my service. I asked if there was a chance of it going longer because we had a commitment shortly after that window. I was told it should only take 2 hours or less, and they’d let the service people know that me and my 9-year-old daughter would be waiting. At 2 hours, I hadn’t heard anything so I went and asked about a revised estimate. The service manager came back with “10-15 minutes” so we went to the waiting room again. At 20 minutes, I was notified my car was ready. I do not mind that things took longer, I just wish I had been given updates along the way, and that the estimate had been closer to reality. I would have made different choices about timing and services had I known there was a risk that we’d be late to our next thing (which we were). Otherwise everything was great.
4/2/2026
Bernadette M. VERIFIED CUSTOMER
Very friendly
4/1/2026
Bowen Y. VERIFIED CUSTOMER
Victor is one of the kindest associates I’ve ever met. I had a crappy morning when I stepped in and his gentle voice instantly made me feel better. He was very knowledgeable about cars and explained my options as well as his personal recommendations. Idk how but he was able to quote me from his mind and it turned out to be exactly how much he said it was going to cost, and I was also happy that the car was ready exactly around the time when he estimated it would be ready. Overall above and beyond 5-star experience.
4/1/2026
Gretchen J. VERIFIED CUSTOMER
5 stars.
4/1/2026
Ivory M. VERIFIED CUSTOMER
I was very happy with the service. John gave me he was polite and very kind and patient. Thank you John for your patience. Have a great day.????