Tommy went above and beyond with what he had control over. I left very satisfied. Thank you Tommy!!!
3/10/2026
Jasjeet S. VERIFIED CUSTOMER
Amazing
3/8/2026
Mardia M. VERIFIED CUSTOMER
I always enjoy working with John Jeffries he is always super kind and pleasant with great customer service!!
The issue that I have is that my car had to be worked on due to negligence on the side of the folks that actually worked on my car! I feel that because of people working quickly and not paying attention this is where the problem comes in, plus the fact that it was the workers fault that I had these major issues and Honda of Oakland doesn’t even offer a loaner car when it’s negligence on their part this is very unfair in my opinion! There is to much to leave in this review. Again John Jeffries is a superb worker in the service rexieveing department so no shade on him from this review!!
3/8/2026
Stephen H. VERIFIED CUSTOMER
Honda Outlast Cadillac
3/8/2026
Shaughn H. VERIFIED CUSTOMER
5 stars. Everything was great
3/8/2026
Jacqueline H. VERIFIED CUSTOMER
Omar was attentive, clear and communicated very well with the advice he provided
3/7/2026
Debra H. VERIFIED CUSTOMER
5
3/5/2026
Kelly B. VERIFIED CUSTOMER
Excellent service extremely happy with the entire experience and my person that helped me was amazing. Truly truly amazing. I am grateful for the fast service the convenience and the hospitality.
3/5/2026
Susan J. VERIFIED CUSTOMER
Service was great!
3/4/2026
Kidan W. VERIFIED CUSTOMER
I love Honda and we are the Honda family these is my 3 car and all of them are Honda ,my 2 daughter,my son own Honda thanks .????????????????
3/4/2026
Isabell F. VERIFIED CUSTOMER
Victor is literally the best. He works so **** hard and doesn’t complain. He goes really fast - multitasking while having the best, kind, most positive attitude. He literally put me in a good mood by connecting with me about dogs and his lil family after I was so cranky having a **** shift at work. Thank you Victor for your kind soul and wonderful spirit, it doesn’t go unnoticed. To Victor’s boss - please consider giving him a big **** raise (like a raise that’s as big as his heart, okay?) and extra PTO too. That’s where I want my money going! If I could tip I would.
Also shout out Jose for fixing my key and making it beautiful even though the machine wasn’t working.
3/3/2026
Adrian A. VERIFIED CUSTOMER
John was helpful, personable and explained everything in detail
3/3/2026
Jeff L. VERIFIED CUSTOMER
John was an incredible person to work with. I deeply appreciate not only his know how but also his demeanor and his communication. If it were up to me, I would give this guy a promotion or a raise.
3/2/2026
Lenka G. VERIFIED CUSTOMER
Very unhappy to be charged $2,000 for a battery change and 30K miles service that wasn’t really necessary since our Honda it at 23K miles.
The full price wasn’t disclosed until the end (the quote was about half).
You lost a customer.
3/2/2026
Alonda M. VERIFIED CUSTOMER
very professional
3/2/2026
Nikysha P. VERIFIED CUSTOMER
Taz was excellent
3/1/2026
Thalles C. VERIFIED CUSTOMER
Satisfy with the work done and how i was kept inform on the work being done.The advisor desreve a 5 thank you.
3/1/2026
Donna D. VERIFIED CUSTOMER
John was professional. He let me know the water pump was due and gave me the choice to take care of it now or later. He informed me of the pricing. Very professional!
3/1/2026
Claudia L. VERIFIED CUSTOMER
Very Good Customer
Service.
3/1/2026
Carolyn P. VERIFIED CUSTOMER
That was my first time meeting Victor and I couldn't have had a better experience with him. He's very thorough and a genuine person. He's very informative and keep you up to date on what's going on.