John did a great job on bringing me up to date on the need to do on my Honda Accord. He was extremely professional and handled the process in a timely fashion. Thank you John. Ms. Vivian P
4/23/2026
Brian F. VERIFIED CUSTOMER
Victor has always been my go-to service advisor at Honda Oakland. I have never once doubted him or received anything less than phenomenal service. He is someone I trust completely, and he consistently delivers amazing, world-class service. Give this man a raise and a huge bonus — he more than deserves it!
4/23/2026
Emerita L. VERIFIED CUSTOMER
Excellent service! Hong was friendly and explained things clearly.
4/22/2026
Terry O. VERIFIED CUSTOMER
Tommy was wonderful. His early time prediction was overly optimistic but he provided accurate updates. Due to his efforts I made it back on time. Thanks
4/21/2026
Italo J. VERIFIED CUSTOMER
Issue was not resolved.
4/20/2026
Frances C. VERIFIED CUSTOMER
Im very satisfied with the service. My Honda is running more smoothly and efficiently. Thank you for providing all the individual services and also for explaining each service provided.
4/19/2026
Andrew W. VERIFIED CUSTOMER
Very professional, explained clearly what exactly were needed for my service, and the wait time to complete the service was reasonable.
4/19/2026
Shannon M. VERIFIED CUSTOMER
John Jeffries was amazing. He was thorough, communicated clearly and was very helpful. I had actually taken my car outside of Honda even though I knew it was partially under warranty because of my dissatisfaction with another location. The owner urged me to take it to oakland Honda due to the issues and said he knew John and he was a good mechanic. Im so glad I listened. I will be returning. Thank you John!
4/18/2026
Miles S. VERIFIED CUSTOMER
Omar was awesome
4/18/2026
Charlotte D. VERIFIED CUSTOMER
Omar was excellent, great customer service, Helped me solve a problem I was struggling with. Because of his expertise I was able to get everything taken care of on my vehicle.Good customer service is very important to me.Omar showed he cared, listen and then he helped me accomplish what was very important to get everything taken care of,all because of his advice and excellent service.He gets an A+ from me.
4/17/2026
Andrea M. VERIFIED CUSTOMER
Tommy was very helpful and communicative!
4/17/2026
Tony C. VERIFIED CUSTOMER
I give Omar a 6 if that’s possible. He was extremely professional and gave me super excellent service. I needed to charge my phone a little bit and he even found a charger for me.
4/17/2026
Veronica J. VERIFIED CUSTOMER
John as always was awesome
4/17/2026
Marlo H. VERIFIED CUSTOMER
Quality of service from John was a 10 out of 5. He was kind and communicative and answered every question I had. When I picked up my vehicle he gave me great advice for continuing to take good care of my Honda HR-V. I was surprised and delighted with how smooth and easy my experience was.
4/17/2026
Larry K. VERIFIED CUSTOMER
Tommy was outstanding. You're lucky to have him.
4/17/2026
Coco'S Beauties. VERIFIED CUSTOMER
John was very nice. Had wonderful customer service. He made sure he checked in with me throughout the process and he made sure I got my car back before work.
4/16/2026
Soi U. VERIFIED CUSTOMER
John Jeffries & the rest of the team was amazing. I was dreading coming in during work (it’s really my only time) to take care of it, but everyone made it SUPER EXTRA EASYYYYYY. The free shuttle back to my work (what?!) and then later on picking me up to bring me back to the service center made it 100% less stressful for me. My 2 shuttle drivers was just great. I’m sorry I didn’t catch the 2 gentlemen’s names. Thank you to John & everyone else. Also, I’m extremely happy with the premium car wash. Sorry my car was filthy. Much needed!!