John Jeffries was kind, courteous, professional, and helpful. He assessed my car, recommended service I knew it needed, and was not pushy regarding my specific requests for this appointment. Throughout the day, he maintained consistent and prompt communications and answered all my questions.
5/16/2026
Nonamegiven G. VERIFIED CUSTOMER
I want to sincerely thank John Jeffries for the excellent customer service and professionalism. He was very helpful, respectful, and took the time to clearly explain everything regarding my vehicle service. John made the whole experience smooth and stress-free, and I truly appreciate his honesty, communication, and attention to detail. Honda is lucky to have an advisor like him. Thank you again, John! 5stars
5/16/2026
Nathan S. VERIFIED CUSTOMER
Woah, what is that prompt supposed to mean? I dunno, but Tommy is The Man and gets 5 stars from me.
5/16/2026
Emily S. VERIFIED CUSTOMER
great service
5/16/2026
Jennifer W. VERIFIED CUSTOMER
John was friendly, professional and helpful with arranging a courtesy ride. Everything was excellent!
5/16/2026
Garrett W. VERIFIED CUSTOMER
Thanks for the smooth experience
5/15/2026
Ian R. VERIFIED CUSTOMER
Awesome service
5/14/2026
Lisa G. VERIFIED CUSTOMER
Very nice and polite
5/14/2026
Faisa K. VERIFIED CUSTOMER
I had an excellent service and I rate Omar with a 5!
5/14/2026
Carolyn P. VERIFIED CUSTOMER
Victor is a great service advisor. ????
5/14/2026
Victoria H. VERIFIED CUSTOMER
Taz was great. Thank you.
5/13/2026
Carolyn P. VERIFIED CUSTOMER
Victor is an excellent service advisor.
5/13/2026
Eveline D. VERIFIED CUSTOMER
Hong is great.
5/13/2026
Chinyere M. VERIFIED CUSTOMER
Victor was communicative and explained my car issues clearly. He was courteous and friendly.
5/12/2026
Mateus C. VERIFIED CUSTOMER
I felt like I was treated with care and respect. Timelines and expectations were explained clearly to me.
5/12/2026
Elliott B. VERIFIED CUSTOMER
Victor notices one of my headlights out and brought it to my attention. I appreciate the attention to detail and great service all around.
5/12/2026
Thomas M. VERIFIED CUSTOMER
Very satisfied with the handling of my maintenance service today!
5/12/2026
Shoshana W. VERIFIED CUSTOMER
Shout out to John Jeffries! He is my go to service manager at Honda Oakland. He is professional knowledgeable and trustworthy. He takes the time to go over what needs to be done and then explains why. He even opens up the hood and brings out his flashlight to show me why the part has to be replaced. I mean, who even does that?! Honda Oakland is the only place I will take my 2016 Honda Fit to be serviced and I will always ask for John Jeffries!
5/11/2026
Jonathan B. VERIFIED CUSTOMER
Victor was so Amazing an so appreciated because we couldn’t get the car back in right away to get the part fixed because I work during week . But he never just let it go he was patient and understanding. Super good customer service a will only go to Honda in Oakland whe needing service and I live way in Vacaville . Thank you victor !!!!
5/10/2026
Donald L. VERIFIED CUSTOMER
Great job! In and out quickly. Friendly,knowlegable service tech in getting me checked in and getting done only what was needed.
Well satisfied!