Barbara was so amazing i could not expect a better premier service.
Definetly my best dealership experience hands down! Super efficient, detailed, professional, and kind. Felt the passion, awareness, and kindness from the start of service. AWESOME EXPERIENCE!
3/31/2026
Lisa L. VERIFIED CUSTOMER
Hong was super professional and helpful
3/31/2026
Linda W. VERIFIED CUSTOMER
Great service
3/31/2026
David H. VERIFIED CUSTOMER
When you make an appointment to take your car in and you take it in on that time. They should be working on it on that time. Honda, of Oakland don't do that. Honda, of Oakland told me that they'll be done in 2 hours. I did not want to wait 2 hours. So\n They schedule me a shuttle to take me home. I waited 35 minutes for a shuttle to take me home. And my car was still in the same place. Where I left it. And I told myself they're not going to be done in 2 hours. It took them 5 hours to change my oil and rotate my tires. That is way too long for them to do that. I\n Will take my business somewhere else.
3/31/2026
Gary C. VERIFIED CUSTOMER
Great service from Tommy as is typical. He explained to me the service items I needed clearly and answered all of my questions. My vehicle was delivered to me quickly when finished and he regularly kept in touch with me in the status. A++++, perfect!
3/30/2026
Yawo A. VERIFIED CUSTOMER
Great job,Hong! You have been taking good care of my car, and I appreciate it!
3/29/2026
Gabriela T. VERIFIED CUSTOMER
Omar was professional but when I entered the room where the service people are, an Asian Honda service man with tattoos was telling a Latino in a not so nice voice, “I don’t have time to be arguing with you about …”. That was really rude and the customer was taken aback. Not so nice experience.
3/29/2026
Brianna M. VERIFIED CUSTOMER
Thanks so much for everything! Smooth and easy experience.
3/29/2026
Donald H. VERIFIED CUSTOMER
Quick and thorough. It was a very pleasant appointment.
3/28/2026
Jiazheng H. VERIFIED CUSTOMER
It was great experience with Victor, who finished the job quickly with some recommendations. It will help me to understand any potential issues.
3/28/2026
Mercedes A. VERIFIED CUSTOMER
John was super nice and helpful! He delivered great customer service.
3/28/2026
Aileen G. VERIFIED CUSTOMER
Was super helpful and verified the services I needed and explained the process.
3/28/2026
William C. VERIFIED CUSTOMER
Victor was very helpful! He is very thorough and transparent with his communication. He took great care of me. He has great energy and no complaints at all!
3/27/2026
Ian R. VERIFIED CUSTOMER
Very good
3/27/2026
Kristin C. VERIFIED CUSTOMER
John always gets an 11 out of 10 from me!
3/27/2026
Eoin M. VERIFIED CUSTOMER
Victor’s the best!
3/27/2026
Jesse C. VERIFIED CUSTOMER
Great and friendly service by Christina and her staff.