Satisfy with the work done and how i was kept inform on the work being done.The advisor desreve a 5 thank you.
3/1/2026
Donna D. VERIFIED CUSTOMER
John was professional. He let me know the water pump was due and gave me the choice to take care of it now or later. He informed me of the pricing. Very professional!
3/1/2026
Claudia L. VERIFIED CUSTOMER
Very Good Customer
Service.
3/1/2026
Carolyn P. VERIFIED CUSTOMER
That was my first time meeting Victor and I couldn't have had a better experience with him. He's very thorough and a genuine person. He's very informative and keep you up to date on what's going on.
3/1/2026
Jessica M. VERIFIED CUSTOMER
Appreciate the thorough and professional communication from John
3/1/2026
Naomi C. VERIFIED CUSTOMER
Thank you Victor
3/1/2026
Copper C. VERIFIED CUSTOMER
I appreciate the great service. I’ll be back. Thank you.
2/28/2026
Angela V. VERIFIED CUSTOMER
I was recommended a costly service that I did not need. I cancelled before getting it.
2/28/2026
Shay Obrien. VERIFIED CUSTOMER
Omar was awesome. Give him a raise.
2/28/2026
Estela L. VERIFIED CUSTOMER
Hong was conscientious and organized. He explained the work that needed to be done in a clear way and answered my questions.
2/28/2026
Anna M. VERIFIED CUSTOMER
Technician put 5 quarts in a 1.5 liter engine that requires less than 4 quarts according to the manufacturer book. I questioned the amount of oil and the service advisor argued. I then had to lookup the correct amount, come back to the service advisor and get a refund on the extra oil and have the technician drain some oil out of the engine. All of this took extra time, I had to argue for this, and there was no apology.
2/28/2026
Ross J. VERIFIED CUSTOMER
Victor was extremely courteous and positive, and gave me complete information on the status of my vehicle and any unanticipated issues. Hope to have Victor as my advisor again.
2/28/2026
Marcus W. VERIFIED CUSTOMER
Omar was extraordinarily helpful. He looked into options for repair that I didn’t even know existed, and took the timeout to make a financially painful and overall stressful situation more pleasant. I appreciate his transparency and his efforts in helping me solve my car troubles.
2/27/2026
Sheena C. VERIFIED CUSTOMER
Tommy was amazing thanks again
2/27/2026
Peter D. VERIFIED CUSTOMER
This was the first time getting my car serviced at this dealership and I was immediately impressed by the level of service I received from Victor. He was very caring and came across very genuine. It was definitely one of the best interactions I’ve had at a Honda dealership!
2/27/2026
Michael Y. VERIFIED CUSTOMER
Barbara is an amazing person to work with
2/27/2026
Ernesto A. VERIFIED CUSTOMER
He was very good
2/27/2026
Marquis L. VERIFIED CUSTOMER
Mr. Jeffries represented Honda of Oakland with top of the line class and professionalism. I am very satisfied with the customer service that I received for my Honda during my Honda of Oakland visit.