John Jefferies was phenomenal. He was efficient, responsive to questions,and kept us up-to-date on the status of our car. He is a definite asset to your Honda of Oakland team.
1/5/2026
Jabbar M. VERIFIED CUSTOMER
I was completely satisfied with the service Jeff took care of me without hesitation.made sure that the service was handled 100% Everything went accordingly to plan and my vehicle is operating wonderful .. thank you Honda for for service
1/5/2026
Karen B. VERIFIED CUSTOMER
Very helpful snd responsive staff - great phone customer service when I called in a panic to get my recalled fuel pump scheduled for service
1/5/2026
Rachel A. VERIFIED CUSTOMER
Omar was awesome!!!!
1/4/2026
Sarah W. VERIFIED CUSTOMER
He is excellent!
1/4/2026
Erica K. VERIFIED CUSTOMER
Tommy was great, quick service. You all should tell people ahead of time about the 3% additional charge for using credit card.
1/3/2026
Theresa S. VERIFIED CUSTOMER
Excellent service. 10/10 Rating.
1/3/2026
Philip Y. VERIFIED CUSTOMER
Time it took for regular service was a lot longer than first indicated by Omar. Issue involving a gasket was noted by a technician but not related to me when Omar called me. I discovered the issue only when checking out and required me to wait onsite for additional work to be done. Omar quoted and charged me for two hours of work but the actual work was done in about one hour. Omar did give me a $100 discount and claimed he had to use two technicians. I find it hard to believe that two techs can cut the time by half as most of the work has to follow a sequence
1/3/2026
Ian R. VERIFIED CUSTOMER
Excellent service
1/3/2026
Andrew J. VERIFIED CUSTOMER
Omar was great. Thorough, patient, and professional. One of the best to ever do the job.
1/3/2026
Cassandra D. VERIFIED CUSTOMER
none at this time
1/2/2026
Juan G. VERIFIED CUSTOMER
They take my car for long and the gay before its too cane .but this time I am field likes no, I am lost money because I drive por lift so this time only I give to you 2 stars I don like your service thank you
1/2/2026
Jaelen L. VERIFIED CUSTOMER
Victor was great. Communication was clear and consistent. Very trustworthy
1/1/2026
Tina T. VERIFIED CUSTOMER
John was excellent. He got me processed and ready quickly. When my car was finished he informed me of the condition of my tires and brakes which helped ease my mind since winter is crazy. He was pleasant and professional! Thank you John, Happy new year!
1/1/2026
Anthony S. VERIFIED CUSTOMER
excellent service. John reviewed my history and made good recommendations.
1/1/2026
Lav J. VERIFIED CUSTOMER
John was amazing 5/5 thank you so much!
12/31/2025
Arun A. VERIFIED CUSTOMER
He was excellent
12/31/2025
Michelle F. VERIFIED CUSTOMER
Victor was AMAZING! He always is. Very responsive, communicative, kind and always smiling. He goes the extra mile each and every time. He's one of the reasons I love and continue with Honda.
12/31/2025
Nelly R. VERIFIED CUSTOMER
Very professional and friendly. Had patience and very helpful. Thank you!
12/31/2025
Madolin W. VERIFIED CUSTOMER
Victor went above and beyond anything I could've reasonably expected, rendering my car in pristine original condition, with amendments in place to deter theft. He answered all my questions with patience and consideration even though I know he was mindful of how much service still needed to be completed at the shop. THANK YOU VERY MUCH!!!