I want to say thank you to Service Supervisor Alan of Oakland Honda. I came to Alan about my Honda that I had purchased a year ago. I needed a particular item which was costly. I am a senior citizen on a fixed income. He listened to my situation and he was able to work with me without any problem. I highly recommend Oakland Honda and thank you to staff as well.
10/13/2023
Kristin S. VERIFIED CUSTOMER
Diem was great and so helpful. Could not have been a better experience. Thank you!
10/12/2023
Kc H. VERIFIED CUSTOMER
No big deal, loves working with Tommy, he just forgot to put my name on the shuttle list to leave the shop, he and shuttle driver were both great.
10/12/2023
Marie R. VERIFIED CUSTOMER
I really appreciated that immediately. Chris asked when I had last gotten a new battery and proactively identified that I was still with him the warranty period . He was also completely upfront that in order for the battery to fail again, the car might have to be kept overnight. Fortunately it wasn’t, and I got a new battery, free of charge, very quickly.
10/12/2023
Tracey B. VERIFIED CUSTOMER
Darius was fantastic! He was prompt and clear in all of his communications with me. He pushed to find the part that my vehicle needed, despite learning that the “supply chain” problem would make it difficult to find the part. He’s a tremendous asset to Honda of Oakland!
10/12/2023
Matthew S. VERIFIED CUSTOMER
Darius was excellent! Great service advisor!
10/12/2023
Alyson K. VERIFIED CUSTOMER
Vincent is excellent! He was warm, friendly, professional — truly made the service experience so pleasant. I’d would not have recommended Honda Service in the past, but after interacting with Vincent, I would 100% recommend to others. His presence is a game changer!
10/12/2023
Mariamercedes G. VERIFIED CUSTOMER
Thank you
10/12/2023
Lauren U. VERIFIED CUSTOMER
Chris is always responsive and professional. He is the reason I continue to come back.
10/12/2023
Mark W. VERIFIED CUSTOMER
Appreciate the great customer service and professionalism. Keep up the excellent work.
10/11/2023
Timothy D. VERIFIED CUSTOMER
Vincent was GREAT.
10/11/2023
Allyson E. VERIFIED CUSTOMER
My technician Darius was great- friendly, helpful, good with communication on my issue. However, this is second time I've brought my car in for a/c issue; and I'm not happy I had to pay $260 for diagnostic. No leak was found, but I'm expected to return car after 500 miles to check again. I understand I may be refunded $ if issue is found under warranty, but I don't appreciate paying upfront for an ongoing problem. I plan to take my car elsewhere for servicing in the future.
10/11/2023
Angela T. VERIFIED CUSTOMER
I have already responded to an email this morning answering this question.
10/11/2023
De L. VERIFIED CUSTOMER
Chris was cheerful, upbeat, sincere and helpful. Answered my questions well. Cared.
10/11/2023
Diana T. VERIFIED CUSTOMER
Tommy Jung was helpful and honest and polite!
10/11/2023
Athena G. VERIFIED CUSTOMER
Chris was Wonderful!
10/11/2023
Artesha R. VERIFIED CUSTOMER
Darius Fisher was great in handling my vehicle. He informed me of items that need servicing. Good job!
10/11/2023
Sherry M. VERIFIED CUSTOMER
I love Chris Abernathy he is a Great man very Professional he speaks very intelligent and you can tell he loves his job. Chris also have very Great manners. Chris always greet you with a smile and always ask you is anything else I can do for you once I give him the information that I am therefore Chris also when I leave he make sure that he would check on me later and see if everything is OK and yes, he follows through. I would not change him for nothing and nobody else. If Chris not there, I don’t get my car worked on unless he’s there because he’s a good guy. Thank you guys for having him at Oakland Honda service department. Thank you.