Darius provided excellent customer service and kept me in the loop with my car service and costa through out the day. Looking forward to coming back to Honda oakland and with Darius as my service provider!
9/26/2023
Christopher B. VERIFIED CUSTOMER
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9/26/2023
Linda W. VERIFIED CUSTOMER
Great communication skills
9/26/2023
Nia B. VERIFIED CUSTOMER
No one told me what was wrong with my tire.
9/26/2023
Denise A. VERIFIED CUSTOMER
Very professional and down to earth. He’s great.
9/26/2023
Bernadine M. VERIFIED CUSTOMER
Good service
9/26/2023
Eduardo G. VERIFIED CUSTOMER
Thank you !
9/25/2023
Gwendolyn S. VERIFIED CUSTOMER
Rep made me miss my Dr. Apt. by promising to have my car completed by 1:00 pm and never called me to let me know the status. After my many attempts to contact him, no one was around for me to speak to.
9/25/2023
Erwin S. VERIFIED CUSTOMER
good job
9/24/2023
Rachel N. VERIFIED CUSTOMER
All good
9/22/2023
Lindsay M. VERIFIED CUSTOMER
I am very dissatisfied with my service at this Honda. They are consistently dishonest and unhelpful. I feel frustrated that when I come I am not heard, and staff often overcharges for service, and they often find random things to add on. I'm very sad that I cannot get my Honda repaired at an actual Honda shop. There is a reason this Honda has a negative reputation in our community.
9/22/2023
Charlotte D. VERIFIED CUSTOMER
He had good customer service, my car was ready in the time he said it would be. Very courteous
9/22/2023
Rita B. VERIFIED CUSTOMER
Chris went over and above to keep me updated and explain my options as I dealt with an extremely expensive unexpected auto repair. He was professional and patient. Thank you Chris!!
9/22/2023
Diane B. VERIFIED CUSTOMER
Answered my questions. Prompt. Sense of humor.
9/22/2023
Amir J. VERIFIED CUSTOMER
Top notch service
9/22/2023
Melvin N. VERIFIED CUSTOMER
Chris worked very hard to make sure that I can get my vehicle fixed at a decent price without without too many complications.
9/22/2023
Cynthia D. VERIFIED CUSTOMER
I was disappointed that while I made the appointment for handling a recall notice, I wasn’t informed that the part wasn’t in at your location until after I had dropped off the vehicle
9/21/2023
Andrea D. VERIFIED CUSTOMER
I felt like Victor was very friendly and knowledgeable and that he was clear in explaining the needed maintenance and options for service. I would definitely feel comfortable working with him and the Honda Service team again to help make sure my car is running as it should be.
9/21/2023
Josseline Esmeralda. VERIFIED CUSTOMER
On 10.19.23 I went for a oil change to Honda of Oakland because my fiancé recommended this place because of the costumer service, he owns a Honda car, I have a Toyota but I didn’t think it was going to be a problem, when the technician helping me came to my car, gave me this weird look and ask me why I didn’t took the car to a Toyota dealership I said because my fiancé recommended this place but make me very uncomfortable, I think it shouldn’t matter if I have a Honda or not but this is the last time I’m going to bring my car there.
9/21/2023
Elizabeth G. VERIFIED CUSTOMER
Vincent was very professional, very polite and help me understand the warrantees that cover my vehicle. He truly help me out to understand it because last time I was there I was made fun of and they laughed at me but it’s OK. I am new to it the last time I had purchased a car was in 2008 so I totally understand that. But Vincent was very kind and I hope the next time when I do have to bring my vehicle in Vince, it will be there to take care of me again.