Excellent service, fast, got discounts, car is in great shape for the next 8 years.
9/21/2023
Dukes B. VERIFIED CUSTOMER
Tommy is an absolute standout guy, overall very positive experience
9/21/2023
Denise P. VERIFIED CUSTOMER
I’ve always been happy with the service at your shop. Thank you.
9/20/2023
Marissa S. VERIFIED CUSTOMER
Darius was super kind and helpful
9/20/2023
Jacqueline H. VERIFIED CUSTOMER
Hector was very thorough and informative about my needs and safety for me and my car. He was very professional and very responsive to my call. He really took the time to explain the importance and reasons my car needed the services I received. He is truly an asset to Honda of Oakland and the reason I returned for services. The cashiers were also warm and friendly. Thank you Hector and continue to be genuine and honest with your customers.
9/20/2023
Debra H. VERIFIED CUSTOMER
Thank you great job pleasure doing business with your organization.
9/20/2023
Trish S. VERIFIED CUSTOMER
Thank you
9/20/2023
Brian Z. VERIFIED CUSTOMER
Vincent was upfront and efficient. He solved my problem and provided a quick turnaround.
9/20/2023
Enrique P. VERIFIED CUSTOMER
Mr. Molina was very helpful and made me feel extremely comfortable leaving my civic with him and his team of service!!! Thank you and Honda of Oakland has never left unsatisfied.
9/17/2023
Kristina G. VERIFIED CUSTOMER
Darius is great! Has great customer service and communicates well. My vehicle was done in a timely manner.
9/17/2023
Thomas M. VERIFIED CUSTOMER
Excellent customer service by Chris, he reviewed my service history, & what I’m entitled to continue receiving in the future. Very satisfied,
9/16/2023
Jonathan T. VERIFIED CUSTOMER
Mr. Fisher was polite and a great communicator.
9/16/2023
Philip L. VERIFIED CUSTOMER
Beyond satisfied. Diem’s customer service is impressive. His communication skills are superlative. He kept me apprised of the repair job every step along the way. I travel quite a distance to do business with Oakland Honda, and Diem, and the service manager Allen, are two reasons why.
9/16/2023
Helen H. VERIFIED CUSTOMER
When I came to get my car serviced I was on crutches and I was never offered any accommodations due to my limited mobility. I order a Lyft home and waited outside for my Lyft to come. When I was in the cashiers office I saw that Honda offers complimentary rides to customers getting their car serviced. Vincent failed to share that information with me. I was offended that Vincent didn’t have the decency or the customer service to offer a service that Honda offers. The other customers in the cashiers office were more courteous and helpful towards me than any employee at Honda was. If I wasn't visibly injured I wouldn’t be as insulted. That alone ruined my entire experience at this location
9/16/2023
Antonio D. VERIFIED CUSTOMER
First of all I want to thanks Darius He was very helpful and very professional and very kind all my respect for his job he was above and beyond
9/16/2023
George B. VERIFIED CUSTOMER
Great job! Outstanding customer service!
9/16/2023
Chongnin C. VERIFIED CUSTOMER
Efficient and no fuss.
9/16/2023
Tamara B. VERIFIED CUSTOMER
My experience was wonderful and very timely!! Chris is thorough and a pleasure to work with! Thank you!
9/16/2023
Emily T. VERIFIED CUSTOMER
Erin was great! Made the process very easy and answered all the questions I had.
9/16/2023
Benjamin M. VERIFIED CUSTOMER
Chris is fantastic - very professional and I’m extremely satisfied with his customer service as our advisor. Thank you.