Provided me with everything I asked for and needed. Well done from Mr.Hong Nong
10/22/2023
Calvin L. VERIFIED CUSTOMER
Tommy provided excellent service.
10/22/2023
Borja E. VERIFIED CUSTOMER
Tomm Jung is very prompt and professional. I’m going to refer him to everybody I know that has a honda.
10/22/2023
Barbara M. VERIFIED CUSTOMER
Hong was so patient and easily answered all my questions courteously and professionally. I will ask for him from now on as I felt comfortable asking questions and felt he was telling me honestly what needed to be done and why.
10/22/2023
Paul P. VERIFIED CUSTOMER
The service before this last with Carlos, I found out when at Tahoe when the car died, that the mechanics at Cardinale had not tightened the cable to the battery terminal. The service manager never returned my detailed message to discuss.
Another time several weeks ago I called and left detailed messages for both an intake person and the service manager and never received back a callback.
The quality of service has declined since Cardinale took over. Time to start shopping for alternatives.
10/22/2023
Jocelyn A. VERIFIED CUSTOMER
Carlos was very kind and empathetic to the fact that my car needed quite a pricey repair. He made me feel at ease! Thank you Carlos!
10/22/2023
Duy H. VERIFIED CUSTOMER
Great service
10/21/2023
Marisol A. VERIFIED CUSTOMER
It's not the workers I'm not satisfied it's my automobile that for a whole year been giving a hard time and I don't feel secure and safe any longer
10/21/2023
Tammy A. VERIFIED CUSTOMER
Vince was great!
10/21/2023
Susan G. VERIFIED CUSTOMER
It took longer (over 3 hours) than what I was told (2 - 2 1/2 hours). I was told I wouldn’t be charged for something, but I was.
Otherwise, fine.
10/21/2023
Davida N. VERIFIED CUSTOMER
I’ve only had the car back 2 days so my responses could change if I find any oil leaks or other problems! I may have provided a positive response a bit hastily!
10/21/2023
Claude Y. VERIFIED CUSTOMER
Darius is AWESOME and extremely Professionally Talented in all customer services endeavors.
10/20/2023
Melody H. VERIFIED CUSTOMER
Good Day All,
My Car Service with Victor Martinez, has Always been Professional, Kind, Knowledgeable, and Simply Outstanding!
And He has been such for My 2 Sisters as well! We call Him our Family Honda Friend.
Sincerely,
Melody H
10/20/2023
Jeri R. VERIFIED CUSTOMER
Always fast & professional service over the years.
10/20/2023
Anton G. VERIFIED CUSTOMER
Thank you for honoring the price given to me via phone, I appreciate it
10/20/2023
Robyn D. VERIFIED CUSTOMER
appreciated his throat, detailed explanations to my questions
10/20/2023
Nariah W. VERIFIED CUSTOMER
My experience with Honda was amazing... come to find I get free oil changes and tire rotation for up to 2 years. Thank you ERIN TARROSA for your help and patience.
10/19/2023
Chris R. VERIFIED CUSTOMER
Victor was great! Thanks for the excellent service.
10/19/2023
Scott S. VERIFIED CUSTOMER
I was overwhelmed at the costs for what so needed today
We talked and he help me decide to do 1/2 today and the other 1/2 in a few weeks. I appreciated his honesty and kindness
10/19/2023
Caleb Cheung. VERIFIED CUSTOMER
Darius was very helpful and approachable as he helped me with my vehicle. He gave an accurate work time estimate and informed me about the most recent recall work with my vehicle.