Carlos was very professional and happy. He had very good energy and made us feel welcome.
11/4/2023
Jazmine G. VERIFIED CUSTOMER
Vincent Customer Service was great. He explained everything and why it would be best for my car. His customer service has definitely gained my trust to come back to Honda.
11/4/2023
Mike G. VERIFIED CUSTOMER
The gentleman helping me was very kind and informative
11/4/2023
Sandy P. VERIFIED CUSTOMER
Darius Fisher offer a excellent customer service, so polite and professional. He explained to me all the information necessary about the service that my car needs.
11/4/2023
Tural S. VERIFIED CUSTOMER
She did great job
11/3/2023
Dorothy H. VERIFIED CUSTOMER
Carlos was very helpful, professional and I was very impressed by his sincerity and his willingness to address my issues. A job well done. Thanks Dorothy H
11/3/2023
Darius L. VERIFIED CUSTOMER
Darius is very helpful.
11/1/2023
Katrina W. VERIFIED CUSTOMER
I received Tommy who told me to change this and that but I did not understand his explanations Thank you for serving
11/1/2023
John N. VERIFIED CUSTOMER
Victor was awesome to work with throughout the whole process. He has excellent customer service skills follow up and a great attitude. Honda is lucky to have him as an employee. I will definitely seek him out for my next service with Honda.
10/31/2023
Donna D. VERIFIED CUSTOMER
Darius gets a ????! He was timely and professional in letting me know the nature of the repair , how long it would take and the amount t.
10/31/2023
Kenneth Y. VERIFIED CUSTOMER
Excellent
10/31/2023
Mamadou D. VERIFIED CUSTOMER
I appreciate Darius for being so polite and helpful today. Great service from him and Honda
Thank you!
10/31/2023
Kendra P. VERIFIED CUSTOMER
Friendly, helpful and so quick! Thank you!
10/31/2023
Sophia J. VERIFIED CUSTOMER
The next time I drove my car the tire pressure went off and there’s a tire pressure cap missing
10/31/2023
Michelle L. VERIFIED CUSTOMER
Erin was the best service handler I have ever had here. I have had service done many times over the years and she was the most helpful and friendly person. She’s a keeper!!
10/31/2023
Tanuja K. VERIFIED CUSTOMER
I was frustrated to find out that the two prior times I took my car in for service around the 30,000 mark that the 30,000 service was not done or offered. I found out I was way overdue apparently and needed a bunch of work done. I bought a service plan that apparently covers almost nothing and had a huge bill. Then had to pay in cash/debit because your credit card fee is so high. If I didn’t already pay the service contract I might choose to go elsewhere. They being said Carlos was fine and the service was done this time as expected. I feel like the nice perks you might get at other dealerships are lacking here. I doubt the prices are better and to have to pay a card fee on top of that for large amounts really sticks it to the customer.
10/30/2023
Lori C. VERIFIED CUSTOMER
Chris is absolutely amazing. He is a great communicator. He keeps me informed of what is going on with the car, what needs to be done and why. He’s super nice and personable. He’s a gem.
10/30/2023
Kristin M. VERIFIED CUSTOMER
Tommy was very nice. There was a discrepancy in the price he quoted me and what was on the bill. The supervisor lowered it, not to the same cost but at least it was lowered. Secondly, Tommy said they could give me a form to request a refund for the money I paid to charge the AC that was leaking - the supervisor said I needed to look at the recall letter I received for info on that. The clerk offered to print my invoice but I said I had it. She kindly said if I did not have my invoice to call and she would email it to me.
10/29/2023
Regina W. VERIFIED CUSTOMER
Erin gives excellent customer service every time I bring my car in for service. She is professional, courteous and gives great customer care!
10/29/2023
Gerald E. VERIFIED CUSTOMER
Brought car in for service on 9/20. $1500. Two weeks later it overheated. Brought it in for service. Was told problem was blown head gasket. After low mileage. Told 10 days later there was an additional problem, not head gasket. Car in shop nearly 3 weeks. Another $8700. Phone calls were not returned. I cannot trust your shop or your automobiles. Will never buy or recommend Honda again.