Carlos was absolutely terrific! Excellent service, Very knowledgeable!
12/15/2023
Anne G. VERIFIED CUSTOMER
Love u guys
12/15/2023
Emile D. VERIFIED CUSTOMER
Tommy is excellent. And I generally don’t answer surveys but I am for Tommy.
12/14/2023
Ivy L. VERIFIED CUSTOMER
Darius was excellent! He answered all questions and was prompt and respectful.
12/14/2023
Sandra P. VERIFIED CUSTOMER
I do have one small issue and that’s the fee for using credit cards. I feel with such a large bill it can become excessive to have to pay an additional fee.
12/14/2023
Richard R. VERIFIED CUSTOMER
Disappointing that the extended warranty purchased with the vehicle did not apply; it has not covered anything to date. The entire service was fairly expensive.. .
12/14/2023
Harold P. VERIFIED CUSTOMER
Your service advisor Tommy was very professional with courtesy and prompt.
12/13/2023
Akeem S. VERIFIED CUSTOMER
Quick and easy
12/13/2023
Craig H. VERIFIED CUSTOMER
Carlos answered my questions as they arose, not being a mechanic, to my limited degree of understanding. Thru the process, customers don't know what they don't know. I retain confidence in Honda to continue to provide value for my money proactively keeping my car's maintenance on schedule.
12/13/2023
Ibrahim A. VERIFIED CUSTOMER
Y yes I'm going to satisfied it's very professional and very helpful
12/13/2023
Coulson R. VERIFIED CUSTOMER
Carlos was great! Very helpful and professional!
12/13/2023
Susana D. VERIFIED CUSTOMER
I was very happy with the service I received today! I went in expecting to be surprised by the overall balance for everything that needed to be done, but Tommy listened to my request to divide the services so I can go in at a later date so the services are more manageable. I’m be taking my car in the next 2 weeks to complete the services that were due today. Overall, I had a good experience.
12/13/2023
Craig W. VERIFIED CUSTOMER
Great service visit! Thank you Tommy Jung for coordinating everything.
12/13/2023
Arin K. VERIFIED CUSTOMER
Thank you for great support
12/13/2023
Mara B. VERIFIED CUSTOMER
Erin was very kind and explained everything clearly. Maintenance done in a timely manner.
12/13/2023
Jose R. VERIFIED CUSTOMER
This is not a reflection of the associate Tommy who helped me but more so the time it takes to do an Oil change. I made an appointment for 7:30am I was there at 7:05 I was the 3rd car in line. I did not get my truck till almost 11:00 am! I’ve gone before at 7:00 am without and appointment and have been in and out in less than 2 hours. Everyone in the waiting room was upset and frustrated with the time it took. That aspect of customer service needs to be addressed. Thank you in advance for your attention to this matter.
12/11/2023
Marco V. VERIFIED CUSTOMER
Greatly appreciated the customer service!
Mr. Molina was very helpful and knowledgeable.
12/11/2023
Rosita S. VERIFIED CUSTOMER
You should not push customer about other services.