John was amazing but I did ask for my engine filter to be changed and did not have it done upon arrival.
7/14/2024
David M. VERIFIED CUSTOMER
I always have a great experience at Honda of Oakland. Keep up the great work team!
7/13/2024
James G. VERIFIED CUSTOMER
There is a problem I thought had been addressed: the brake fluid. The inspection supposedly revealed it was in the red zone. Why wasn’t it simply replaced or filled to the full line?
7/13/2024
David T. VERIFIED CUSTOMER
Oh done! Was amazing. He assisted me. Explained everything to me. It kept me updated on how long it was going to take and the process when they had to change something
7/13/2024
Deidre R. VERIFIED CUSTOMER
Thank you . I was very pleased with the professional service that I received from Victor.
7/13/2024
Maria Victoria. VERIFIED CUSTOMER
Taz was very helpful and shared some tips to know the best times for the car to be serviced.
7/12/2024
Cheryl P. VERIFIED CUSTOMER
Unfortunately AC main part not under warranty and I cannot afford repair. Victor did everything he could to make it work including payment plan which I also cannot afford initial payment. Diagnostic was waived and all repairs explained.
7/12/2024
Bilaliyah S. VERIFIED CUSTOMER
Taz Steward was very helpful and went above and beyond to make the experience very easy since I had my autistic son with me. She had my car already ready to pickup at the front when I got dropped up from the shuttle when my car was ready so all I had to do was pay and get my key and leave, since waiting is really hard for my autistic son. She explained everything that the technician found that was in the red or yellow and what needed to be done that day. I trust her judgement and I hope she is my advisor next time I receive service from Honda of Oakland. It was very nice to see a woman in this role since I have never had a woman advisor before.
7/12/2024
Eileen M. VERIFIED CUSTOMER
Great work!
7/12/2024
Robert M. VERIFIED CUSTOMER
Very helpful great service crew
7/12/2024
Jessica A. VERIFIED CUSTOMER
Honda Oakland was really helpful. I had a bad experience at Honda San Leandro but glad that Honda Oakland was able to help me !
7/11/2024
Katherine B. VERIFIED CUSTOMER
Darius is awesome!!! Always very communicative, kind, thoughtful, and helpful. He has a very fun and warm personality as well. I really appreciate him and all the staff here.
7/11/2024
Kamaya S. VERIFIED CUSTOMER
Great customer service!
7/11/2024
Carmella S. VERIFIED CUSTOMER
Victor takes pride in his job great advisor when I come to drop my car off I know I’m going to be taken care of been going to Honda for a few years and I only deal with Victor because I know what to expect and nothing less than Victor doing his job so thank you Victor
7/11/2024
Lovlean P. VERIFIED CUSTOMER
Tommy is a stand up guy, loved working with him. He definitely deserves a raise!
7/11/2024
Peggy H. VERIFIED CUSTOMER
John was excellent! One of the best associates I’ve met.
7/11/2024
Karina R. VERIFIED CUSTOMER
Victor was wonderful!
7/11/2024
Robert S. VERIFIED CUSTOMER
Darius did the best that he could, but I am very disappointed that Honda no longer covers the warranty on the push button switch which it knows is defective.
7/10/2024
Heather W. VERIFIED CUSTOMER
Great service.
7/10/2024
Daniel J. VERIFIED CUSTOMER
Victor was great. Professional, respectful, amiable and responsible.