Tommy did a great job! My only complaint is the excessively high price. Thanks!
7/24/2024
John I. VERIFIED CUSTOMER
Victor did a great job: friendly, fast, and competent.
7/24/2024
Nathaniel C. VERIFIED CUSTOMER
I've visited twice this month for maintenance. Both Victor and Darius met or exceeded my expectations.
7/24/2024
Richard B. VERIFIED CUSTOMER
Victor is the most engaging and thorough representative you have staffed in the service department. He consistently and clearly takes his time to understand the customer, and ensures that he clarifies the problem at hand correctly. Out of everyone I have worked with through the service department here, I’ve had the best experience with Victor.
7/24/2024
Annette C. VERIFIED CUSTOMER
Great work!!
7/24/2024
Rita B. VERIFIED CUSTOMER
John is always professional, patient and kind. He explained my car needs and issues clearly. I totally appreciate the service he provides. I trust him.
7/24/2024
Ricardo A. VERIFIED CUSTOMER
Excellent customer service thank you Darius Fisher.
7/23/2024
Terry O. VERIFIED CUSTOMER
Delivered better than promised
7/22/2024
Mariusz K. VERIFIED CUSTOMER
Great service. Thank you
7/22/2024
Michelle T. VERIFIED CUSTOMER
Victor was amazing!! Very kind and knowledgeable. He explained everything and answered all my questions. I was having a terrible day and he made it so much better even though I was dealing with a flat tire and frustrating situation. I am so thankful he was the person who helped me.
7/21/2024
Timothy L. VERIFIED CUSTOMER
Great service
7/21/2024
Sheena C. VERIFIED CUSTOMER
Hong was great he helped me out with my car. My tailgate wouldn’t open he went over and beyond to get it repaired for me. I truly appreciate his customer service….. All 5 stars here
7/21/2024
Steven C. VERIFIED CUSTOMER
Great Service by Mr Jeffries.
7/20/2024
Sayed H. VERIFIED CUSTOMER
I'm not 100% satisfied because when I brought my car for oil change, I was told that there would be a free multi check up and if there is something wrong then we let you know. After 3 hours I received a list of services which I need to fix and also a 220$ charge to find out why my engine light is on. When I asked why am I being charge for finding out what is wrong with the engine light, they told me it's not part of the free multi check out. That amazed me that I have being given a list of services which my car needs without checking if my car needs it ,but the part needs to be fix, I'm being charge to find out, which should have been free. This is the reason that I'm not satisfied with the service.
Thanks
Sayed H
7/20/2024
Evelyn W. VERIFIED CUSTOMER
Good, Good, super good ????!
7/20/2024
Sarah W. VERIFIED CUSTOMER
Both visits regarding same issue were very disappointing. I had explained when I would be back to pick up car ( second visit I dropped it at 8:15 and said I would be back at 5) and when I came to pick up car it wasn’t ready!! Then the charges were significantly more than the agreed upon cost. I have mostly had excellent service experience with Oakland Honda, but not this go round. Very disappointed.
7/19/2024
Eveline D. VERIFIED CUSTOMER
Good service.
I don’t like the three text messages after setting up an appt (from a woman at Honda not hong) service and the cold call to buy a new car the day after service. It’s too much. I
7/19/2024
Christine S. VERIFIED CUSTOMER
Victor Martinez was very helpful and considerate! Best experience I’ve had at Honda!