John was great. He was quick, efficient, and kept in touch throughout the process. I would highly recommend him to my friends and family.
8/5/2024
Lanette S. VERIFIED CUSTOMER
Diem was very thorough in explaining the services that my car needed.
8/4/2024
Diane B. VERIFIED CUSTOMER
Prompt. Knowledgeable. Taz looked through my records and found a clause that showed that the service was covered. I was happy to have the oil changed and tires rotated for no charge. Thanks!!
8/4/2024
Julian R. VERIFIED CUSTOMER
Diem was awesome, and really helped me out when I was in a bind. My tire blew out and Honda Oakland was close by. He was quick and accommodating. He made my day a lot better. I can’t thank him enough for that !
8/4/2024
Mike S. VERIFIED CUSTOMER
I've had Victor as a service provider before and he always delivers excellent professional service
8/4/2024
Sudhir K. VERIFIED CUSTOMER
John was timely with updates, genuinely concerned, and professional all-around. Great choice having him work with customers!
8/4/2024
Shawn M. VERIFIED CUSTOMER
No I am not satisfied. Because just two days of driving the car.The high pressure fuel pump went out.And Oakland Honda didn't cover it.I bought the car 07/17/24.And I drove the car 9 mi home and parked it.I experienced a problem with the alarm. So I called the dealership and explained to them.That I'm in Federal halfway house and I would be able to bring my car in until next Saturday. So that following Saturday I drove straight to the dealership. Keep in mind that was only my second day behind the Wheel of the car.Appsolutely no one touched the before that.
8/3/2024
Christina L. VERIFIED CUSTOMER
I had a warranty issue that eventually was covered but I had to ask 4 times and provide info off the internet to prove that it was a warranty issue. It seems that Honda of Oakland was trying to get me to pay for what was a known Honda defect despite me bringing it to their attention multiple times. Finally they agreed that they had made a mistake and it in fact, was covered.
8/3/2024
Michael W. VERIFIED CUSTOMER
Thank you again for your prompt service and care for my CRV Hybrid.
8/3/2024
Andy H. VERIFIED CUSTOMER
I had an excellent experience with Honda, thanks to their advisor, John. From the moment I walked in, John was friendly, professional, and extremely knowledgeable. He took the time to understand my needs and provided clear, detailed explanations about the vehicle options. His attention to detail and commitment to customer satisfaction made the entire process smooth and enjoyable. I highly recommend John for anyone looking to purchase or service their Honda.
8/3/2024
Michelle H. VERIFIED CUSTOMER
John kept me very well informed on the progress of my service. He was friendly, very thorough., and cared about providing good service.
8/3/2024
Dave B. VERIFIED CUSTOMER
Excellent service
8/3/2024
Carol S. VERIFIED CUSTOMER
Asked to change windshield wipers. This was not done.
8/2/2024
Anthony M. VERIFIED CUSTOMER
Mr Nong , was a pleasure to work with , very professional and explained all services in detail . He also had very good customer service skills which is very much missing in businesses these days . Thanks again Mr . Nong. Anthony
8/2/2024
Nghia N. VERIFIED CUSTOMER
Great services, thank you so much...
8/2/2024
Suzanne B. VERIFIED CUSTOMER
He was direct. Answered questions. And my car was ready in the time frame he said.
8/1/2024
Chris H. VERIFIED CUSTOMER
Darius did a great job!
8/1/2024
Candace K. VERIFIED CUSTOMER
You was really helpful in finding me a estimate to have raoof tails put on my car. I appreciated her level of attention.
8/1/2024
Richard P. VERIFIED CUSTOMER
Darius was really nice and suggest me all necessary maintenance needed. He keep communicating with ne regarding anything and he was super friendly. I appreciate the service and the great work all the team honda did. Will come back again in the future