Special shoutout to Christina and Tommy for always taking care of me! You guys are the best!
7/10/2024
Rochelle S. VERIFIED CUSTOMER
Thanks Diem, for your customer service.
7/10/2024
Xiufen C. VERIFIED CUSTOMER
Darius was a great service representative
7/9/2024
Lana R. VERIFIED CUSTOMER
Tommy quoted me at 99.99 for an oil change which is 10 dollars more than what is listed on your website and he didn’t offer the filter change. I had to pull up a coupon from a competing Honda for 25 dollars off to lower the price. It makes me feel as a woman customer that I’m being taken advantage of when I’m quoted a higher number and need to bargain down. Next time I will be going across the street for an oil change, their prices remain the same year round.
7/9/2024
Vannara B. VERIFIED CUSTOMER
It’s always a pleasure to do business with you guys , Mr Fisher gave me an excellent service keeping me Informed all the time , gave me all the details for the service , keep that great work up ????????
7/9/2024
Megan G. VERIFIED CUSTOMER
Thanks Hong. Fast, easy, thourough service
7/9/2024
David C. VERIFIED CUSTOMER
Hong was great; service was perfect and very efficient.
7/8/2024
Yusuf K. VERIFIED CUSTOMER
Hong Nong was very helpful and professional, great at explaining about my vehicle maintenance. Thank you wil definitely come back
7/8/2024
Barbara H. VERIFIED CUSTOMER
It was excellent customer service!
7/8/2024
Nasir M. VERIFIED CUSTOMER
I picked up my car after Honda held it for more than 24 hours and as I was driving the supplement restraint system problem came back on, I was charged $220 and had my car for a day just to have the same problem that I didn’t cause come back less than 2 hours of receiving my car back.
7/8/2024
Homero F. VERIFIED CUSTOMER
She's very professional thx Taz you deserve to be the employe of the month.
7/8/2024
Nikeisha N. VERIFIED CUSTOMER
Taz was very helpful, a great communicator, and very pleasant even early in the morning. Thanks Taz
7/8/2024
Donna D. VERIFIED CUSTOMER
Darius was very professional and helpful. Always above board regarding any issues with my car.
7/8/2024
Daisy J. VERIFIED CUSTOMER
Taz was super helpful and explained everything about the process. I was really happy with how fast everything was and friendly everyone is.
7/7/2024
Kimberly W. VERIFIED CUSTOMER
I had an appointment at 11 today. I sat in my car until 11:40. Everyone around me was tended to, expect me. The person who helped me said they assumed I was being helped already. I waited for almost 3 hours for just an oil change. I had to go into the office to ask about the status of my car so I wasn’t late for work. The guy who helped me said he lost track of time. This is the first time I have had bad service here in Oakland. I hope that if I do return, this doesn’t happen again. Also, the recommendations were not explained to me so I am not sure what is needed next.
7/7/2024
Muneeshwar G. VERIFIED CUSTOMER
Agent was awesome. Shuttle service and the driver was very convenient and friendly
7/7/2024
Timmy M. VERIFIED CUSTOMER
Darius has been for sure the best service employee we had ever had in Honda Oakland. I would love to work with him again in the near future and can highly recommend anyone to visit Honda Oakland for a car service. Thank you again Darius and have a good happy July 4th
7/5/2024
Tanya A. VERIFIED CUSTOMER
Excellent Customer Service
7/5/2024
Nathaniel C. VERIFIED CUSTOMER
The team took care of me and my car before a long road trip. Their professionalism is greatly appreciated.
7/4/2024
Sarah M. VERIFIED CUSTOMER
Tommy is very helpful and has wonderful customer service skill. We are still working on my issue, he is reaching out to Honda on my behalf to request goodwill assistance. The car should be be having the issue it is having with the mileage that it has.