Fast service and great customer service reps. Will definitely return.
6/27/2024
Erin B. VERIFIED CUSTOMER
John Jeffries was great and very communicative.
6/27/2024
Richter, James. VERIFIED CUSTOMER
Paperwok was "lost" and had to be reprinted at pickup. Never happened before(after 25 years!)
6/27/2024
Christine D. VERIFIED CUSTOMER
In addition to the maintenance service, I showed John my driver door trim/mold which had been damaged. John looked at it and said they’d take care of it. Apparently somebody tried to open my car with a slim jack, he said. When I picked up my car, I noticed nothing had been done. That was very disappointing.
6/27/2024
Krystal P. VERIFIED CUSTOMER
Tommy was great and communicative! I appreciate working with him.
6/26/2024
Prescilla R. VERIFIED CUSTOMER
Hi is the best, we love the way he explains and receive us at Honda his grand is10
6/26/2024
Anna H. VERIFIED CUSTOMER
Diem is the man!!!! Great service!!
6/25/2024
Lorraine S. VERIFIED CUSTOMER
Great
6/24/2024
Andy P. VERIFIED CUSTOMER
Tommy is great,
Andy
6/24/2024
Sriram N. VERIFIED CUSTOMER
John was excellent and helpful!
6/24/2024
Nikitha H. VERIFIED CUSTOMER
Sure, please send me the survey. I had an excellent experience collaborating with Victor Martinez.Victor was very quick and efficient in scheduling an appointment for me and having my car diagnosed and fixed.Victor is a true professional and excellent at his job!
Please send the survey, I can fill in the details.
6/24/2024
Joanna K. VERIFIED CUSTOMER
Thanks
6/24/2024
Barbara M. VERIFIED CUSTOMER
I was very upset upon coming into the facility that day. However speaking with Diem and him actually actively listening to the issue I was having I was in good hands. So not only did he resolve the issue but he was considerate and professional in dealing with me I appreciate his customer service as welll has his ability to make others feel heard. Thank you Diem , you kept me from looking for another Honda dealer to call home.
6/24/2024
Cornelia K. VERIFIED CUSTOMER
Wonderful!
6/23/2024
Marvin M. VERIFIED CUSTOMER
I was super impressed with the service I received. John is most polite and courteous. He gave me a fairly honest estimate of the time it would take to check my vehicle. He and the service team even brought to my attention some areas that need service that other dealerships had overlooked. Thank you!
6/23/2024
Sabrina A. VERIFIED CUSTOMER
Victor is an amazing advisor to have at Honda Oakland. He is super thorough and honest. He has the best interest for you and you car. Coming from someone who doesn’t know much about cars, he explained everything of what I needed in a list on what to prioritize first to least in the best way possible for me to understand and helped me save some money while at it. He is so respectful and overall a great trustworthy person to work with. I appreciate all the help and would recommend him for your next visit to Honda service center!
6/23/2024
Meiqing F. VERIFIED CUSTOMER
I am very satisfied with your Honda. She is a very good person and will explain all the issues in detail to me, so that I can understand and understand. So every time I ask her to help me repair my car. Thank you
6/23/2024
Almaz G. VERIFIED CUSTOMER
The service was not satisfied. He is not explained to me how it works and how I will expect after service.
6/21/2024
Galen B. VERIFIED CUSTOMER
John was one of the best people I've worked with in customer service he made my day! what a great asset to have.
6/21/2024
Ryan R. VERIFIED CUSTOMER
John was fantastic and made sure I had everything I needed serviced.