Stephanie was very prompt and communicative. I got a little angry when misunderstanding the repair pricing and she de-escalated it very kindly. I also got my car repaired and ready for work right away so I was very appreciative of the turnaround time. Thank you Stephanie!
1/21/2025
Guillermo H. VERIFIED CUSTOMER
Thank you.
1/21/2025
Winnie B. VERIFIED CUSTOMER
Ray was helpful in explaining about the repairs needed to my car. I was very happy with the outcome.
1/21/2025
Stephanie G. VERIFIED CUSTOMER
Fabulous service very conscientious thank you
1/21/2025
Margarita H. VERIFIED CUSTOMER
Thanks you Ana for your attention and cordiality I'll see you at the next service thanks you!!
1/21/2025
Christopher H. VERIFIED CUSTOMER
John was awesome he really helped me out when I was short on time and got everything done perfectly
1/21/2025
Peter A. VERIFIED CUSTOMER
I was told to come back at 4 o’clock because it would likely be ready. I but when I arrived at 4 I waited 2 1/2 hours before I got my car back. The facility was closed before it was delivered.
1/21/2025
James C. VERIFIED CUSTOMER
Ana was very professional, personable, and efficient.
1/19/2025
Shirley R. VERIFIED CUSTOMER
Service is always great with Ray. I feel that he is always honest with me about recommendations on keeping my car in good shape. Aside from the great service from Ray, I was surprised to see that my car wasn't washed even though I didn't spend any money today. I have been a loyal customer and have spent hundreds of dollars at South Coast Toyota over the years. Was a little surprised and disappointed over that...
1/19/2025
Lance N. VERIFIED CUSTOMER
Thank you for always providing excellent service, Ray!
1/19/2025
Raul G. VERIFIED CUSTOMER
Christian was very helpful and updating us of everything about my vehicle I highly recommend him
1/18/2025
Mark N. VERIFIED CUSTOMER
Outstanding in every way.
1/17/2025
Paul T. VERIFIED CUSTOMER
Thank you South Coast Toyota for doing my oil change in a timely manner. Everyone was great from start to finish.
1/17/2025
Stacy S. VERIFIED CUSTOMER
The 10K service was 2 hours long. It was longer than I expected.
1/17/2025
Matthew S. VERIFIED CUSTOMER
Excellent job! When I arrived, I informed Richer that my schedule changed and I may only have time for an oil change. He was able to complete all of the maintenance items in my timeframe and fix a recall on the front bumper. Thank you for your terrific customer service!
1/17/2025
Jasmin C. VERIFIED CUSTOMER
My car did not get the complementary wash and that’s something I always look forward to when taking my car in to get serviced. Upset I didn’t get a full service
1/17/2025
Ivan K. VERIFIED CUSTOMER
John was great. I’m more than happy to recommend him to others
1/16/2025
Alfredo B. VERIFIED CUSTOMER
My truck came with greasy marks on the body and dust inside. And they didn't perform all the required services. And the person who helped me doesn't seem to have a good attitude when it comes to customer service.
1/16/2025
Ileen F. VERIFIED CUSTOMER
Ana Ochoa is an outstanding service representative. She is always highly professional, knowledgeable, patient and kind. She takes the time to explain things and to make recommendations. I appreciate Ana!