Nice to see a woman in auto service. She’s great!!!
1/16/2025
Mark G. VERIFIED CUSTOMER
Christian did a great job of being my service advisor and picking me up in the shuttle!
1/16/2025
Arlene F. VERIFIED CUSTOMER
I am just here for a couple of days after losing my home in the devastating fire in Pacific Palisades. A minor accident knocked out my left directional signal and I couldn’t drive back up to Los Angeles without its being fixed.Stephanie was so understanding and helpful and assured me that she would make sure the repair was taken care of quickly so I could get back home again safely. I am so grateful to her.
1/16/2025
Connie F. VERIFIED CUSTOMER
Everyone very friendly and work done in a very timely manner
1/16/2025
Adam C. VERIFIED CUSTOMER
Very professional
1/16/2025
Jeffrey G. VERIFIED CUSTOMER
None
1/16/2025
Debra L. VERIFIED CUSTOMER
Treated with malice
Told to purchase a tire for $170, no offer to see if the flat could be fixed. I DID NOT utilize Toyota….took my car to Pep Boys. Won’t return to So Coast Toyota and steer others away.
1/15/2025
Columba M. VERIFIED CUSTOMER
Very satisfied
1/15/2025
Mary G. VERIFIED CUSTOMER
Ana as always is incredible and easy to work with- she is on top of things knowledgeable and confident!
1/15/2025
Renzo M. VERIFIED CUSTOMER
Still waiting for a paint repair in my truck. Pain pilling off and Toyota has a recall for it. The took pictures of my truck almost 2 years ago and no respond from Toyota or dealer. Every time I leave my truck for maintenance or any repair I asked for the recall repair and nobody can give me an answer when is going to be done. Rather than that the service of Anna was satisfied
1/15/2025
Lorraine S. VERIFIED CUSTOMER
He could not explain why my battery needed to be recharged. He could not explain what “recharging” meant. He did not understand the terms her was using. I do not trust your service department.
1/15/2025
Edward C. VERIFIED CUSTOMER
Keep up the great service! Thank you.
1/15/2025
Adalberto R. VERIFIED CUSTOMER
Great job!.. sale consultan Mr.Misa peform a fast process with efficiency and recomendation point that was fixed in the spot. Thanks.
1/15/2025
Edward C. VERIFIED CUSTOMER
Very attentive
1/14/2025
Michael . VERIFIED CUSTOMER
Great job
1/14/2025
Leni L. VERIFIED CUSTOMER
John always solves “my car“ problems. He asks, listens, and guides me with my safety and finances in mind. He is very thoughtful – that’s why I return for all my Toyota needs.
1/14/2025
Lucy A. VERIFIED CUSTOMER
I’m not able to answer anything about Christian ****.
I never saw him , just the Car rep.
1/14/2025
Cassandra E. VERIFIED CUSTOMER
Ana was a very nice person with us and I like her customer service, she was very communicative and always help us a lot explaining everything to us, we appreciate her passion to work and her attitude.
1/13/2025
Gina L. VERIFIED CUSTOMER
The shuttle drivers were wonderful as well.
1/13/2025
Robert T. VERIFIED CUSTOMER
The service provided with Stephanie was amazing . I had an oil change and tire rotation done . She called to tell me when it was ready at the time it was promised and also let me know a new battery was installed under warranty because it didn’t pass the test as well . I am always very happy with my service when I go to south coast Toyota