2 hours became 4 hours on my scheduled appointment. Then they kept my key at their facility and now I'm stuck taking an hour of my time to retrieve it. What a waste of my time
1/30/2025
Jonathan H. VERIFIED CUSTOMER
Thank you for your excellent work, and for keeping to your projected time line as well.
1/30/2025
Enrique B. VERIFIED CUSTOMER
All went well and on Time **** promised.
1/30/2025
Martin E. VERIFIED CUSTOMER
Great customer service experience!
1/30/2025
Mugundan G. VERIFIED CUSTOMER
Unfortunately there was no previous notice that you guys stopped car wash during the free service period. Also there were lots concern registered in the work log by default which I didn't enter or reported.
Overall it is disappointing the quality of service.
1/30/2025
Jacqueline G. VERIFIED CUSTOMER
Everyone is amazing. John has been my advisor for many years and I love to see his smiling face when I come in. He is always looking out for my best interests. May God Bless you always! The whole team is fire John, Ana, Jason, Juaquin, Osvaldo, Everett, who else hmmmmm Love Y'all!!!!
1/29/2025
Karen M. VERIFIED CUSTOMER
Dennis and the entire crew at South Coast Toyota provide the greatest customer service, and have assisted our family every step of the way with purchasing/ leasing our Toyotas!!! We have dealt with other dealerships in the past and none have provided better deals, payment plans and leasing options!!! Yowza!!! We highly recommend you go there first!!!
1/29/2025
Frank L. VERIFIED CUSTOMER
1)My vehicle wasn’t washed after service which you guys used to do. We pay a lot of money to service our vehicles, it would be nice to have a clean vehicle to pick up.. it’s those little things like that that make a difference.
2) The shuttle only runs until 4-4:30pm so if my vehicle was ready for pick up after that time and I need a ride back to the dealership, I wouldn’t be able to do that. My opinion, it needs to run until closing unless you know for sure no one needs it.
1/29/2025
Andrew C. VERIFIED CUSTOMER
Christian took good care of me and my car. I’ll be coming back
1/29/2025
Alan B. VERIFIED CUSTOMER
Christian provided very good customer service
1/28/2025
William H. VERIFIED CUSTOMER
Amazing Service
1/28/2025
James N. VERIFIED CUSTOMER
I think my service agent was Evan.
1/28/2025
Dylan P. VERIFIED CUSTOMER
Ethan And Ana were able to get me back on the road and went out of there way to make sure it was as a soon as possible Thank you for the quality service !
1/28/2025
Ryan B. VERIFIED CUSTOMER
Christian was great!
1/26/2025
Jennifer K. VERIFIED CUSTOMER
My car there for over a month- very frustrating for me. But Ray delivered a loaner right away which eased the anxiety and inconvenience of it. Cost was astronomical and maybe not worth it. Don’t know yet
1/26/2025
Warren H. VERIFIED CUSTOMER
Thank you.
1/26/2025
Ernesto E. VERIFIED CUSTOMER
Anna, she’s amazing. ????????????
1/25/2025
Linda T. VERIFIED CUSTOMER
Ana has been my service rep for many years, and always does an excellent job.
1/25/2025
Eleanor G. VERIFIED CUSTOMER
I’m disappointed that you no longer offer a free wash.