Raymond was very professional and helpful. The service time seemed excessive and made it challenging for me to get on with my day (~4hrs for a tire rotation and oil change). The estimate I was given was 2-2.5 hrs.
2/5/2025
Leeann J. VERIFIED CUSTOMER
I trust So Coast Toyota with my car’s maintenance. Ray Carerra is an excellent service rep. Every Toyota employee I encounter is very courteous and professional.
2/5/2025
Melevaioleti T. VERIFIED CUSTOMER
Loved the detail cleaning with my seal agent, my car hasn’t been this clean since I bought it. The team was able to do both seal and service that day, very grateful I didn’t have to make a separate visit.
I moved to Laguna a couple years back and still choose to come to South Coast for my servicing because it’s always a good visit every time. The team is very communicative and efficient. I don’t know if they under promise and over deliver, but my car is always finished before the time they told me.
Thank you South Coast Service team, I appreciate your work and customer service!
2/4/2025
Kent B. VERIFIED CUSTOMER
Great place
2/4/2025
Paul F. VERIFIED CUSTOMER
Ray is great! He’s super helpful and friendly. I’m definitely coming back for more excellent service.
2/4/2025
Douglas L. VERIFIED CUSTOMER
Very satisfied!
2/4/2025
Hamish S. VERIFIED CUSTOMER
Frank is an excellent service advisor
2/3/2025
Anthony G. VERIFIED CUSTOMER
Always get exceptional service from Stephanie and her team. She keeps me updated with any service issues that may need to addressed.
2/2/2025
Angie B. VERIFIED CUSTOMER
I initially was feeling good about her abd then everything changed once she said my car was ready. Its a long story and I talked to the floor manager Bob or Bobby Tday 2/1. I was very disappointed w the customer service that she gave.
2/2/2025
Kuok C. VERIFIED CUSTOMER
Good service
2/2/2025
Bryan C. VERIFIED CUSTOMER
Christian went above & beyond. Kept me informed every step of the way. I did not feel cheated like my previous 2 visits at Tustin Toyota. I will be coming to South Coast Toyota for all my toyota corolla needs
2/2/2025
Elaine L. VERIFIED CUSTOMER
Francisco was very helpful listening to my issue. He discovered that I was behind on a service which needed to be completed. Francisco followed up with me stating more time as the team couldn’t locate the issue. On the final followup, Francisco stated the issue was found but will have to reschedule as a part needed to be ordered. He was professional and thorough with his followup.
2/2/2025
Sheena A. VERIFIED CUSTOMER
He provided clear updates on my vehicle, which I appreciate.
2/2/2025
Jose Q. VERIFIED CUSTOMER
It was a good service
2/2/2025
Eduardo C. VERIFIED CUSTOMER
Excellent service
2/2/2025
Sharon T. VERIFIED CUSTOMER
Stephanie provided excellent service that surpassed my expectations. The service went smoothly and was completed quickly. She answered all my questions professionally and is very knowledgeable. I will recommend Stephanie and South Coast Toyota for anyone who needs their car serviced for their top notch customer service.
2/1/2025
Joseph C. VERIFIED CUSTOMER
Richer was friendly and honest. He did not try to sell me anything that I did not need.
2/1/2025
Whitney W. VERIFIED CUSTOMER
Fast in Fast out. Raymond was polite, efficient, and courteous.
1/31/2025
Alfonso P. VERIFIED CUSTOMER
Cristian was very professional he help me out with the service fast and take care other issues the my truck has he ordered a parts and he was very helpful I like it a lot how he handles service with customers he has a great personality
1/31/2025
Margaret W. VERIFIED CUSTOMER
John was pleasant and his time quote was right on the button.