Appreciated the allowance of asking questions about the service; as well as the transparent communication.
4/3/2024
David H. VERIFIED CUSTOMER
Very courteous and explained everything that was going on during my appointment. The cost, the time, and my options all explained to me in a very knowledgeable and professional manner.
4/3/2024
Regina R. VERIFIED CUSTOMER
Everything was done in a timely manner. With a terrible storms outside there was a person making sure we knew what to do and where to go should the conditions get worse
4/3/2024
Melissa M. VERIFIED CUSTOMER
Great job. Fast and friendly service.
4/3/2024
Mary H. VERIFIED CUSTOMER
Thank you!
4/3/2024
Tina C. VERIFIED CUSTOMER
I could not have asked for better service
4/3/2024
Eric A. VERIFIED CUSTOMER
My service for an oil change and tire rotation was scheduled for 8:45 and I left TS at 10:30. It was an excessively long time to wait for a simple service to be completed. Also I was asked after my car was ready if I wanted the air filters changed, this is after I had waited 1.75 hours. Having those filters changed was going to be almost $100 and likely another hour if my time. It just doesn’t seem like the service process is very efficient. Why wouldn’t I have been asked earlier about changing out the filters? How would a tire rotation and oil change take 1.75 hours? I believe minus maybe a couple of one off service visits I have always come to TS. I am now debating whether to do choose TS again for service.
4/3/2024
Lisa C. VERIFIED CUSTOMER
Charlotte was wonderful! Friendly & thorough! Toyota South staff is the reason I still travel 3 hrs one way to have my 2012 Camry serviced!! I have yet to be disappointed! Thanks ????
4/2/2024
Jennifer M. VERIFIED CUSTOMER
Treated very well and was done in a timely manner
4/2/2024
Beth B. VERIFIED CUSTOMER
She was friendly and helpful.
4/2/2024
Mike L. VERIFIED CUSTOMER
Matt is prompt, professional and knows his process well and demonstrates the type leadership I always expected of my team while working as a general manager at the TMMK plant b4 retiring at 25 years.
People like Matt keep us (Toyota) ahead of all the competition.
I’m looking forward to receiving the survey.
3/30/2024
Djakarta E. VERIFIED CUSTOMER
Tammy was excellent!
3/30/2024
Debra C. VERIFIED CUSTOMER
Thank for taking such good care of me, it is well appreciated! I depend on my car and everything was explained to me and I didn’t wait very long!
Thank you for great service
DebraCarrier
3/30/2024
Jamie C. VERIFIED CUSTOMER
Trevor was very courteous and helpful. He kept me informed during my service visit, and was very efficient and friendly. He did a great job, and I enjoyed working with him.
3/30/2024
Kathleen H. VERIFIED CUSTOMER
Matt was great. Answered my many questions and was extremely helpful.
3/29/2024
Rickey N. VERIFIED CUSTOMER
Lillie Webb is the best! She does everything right!