Very informative and thorough . Always kept me informed
7/13/2026
Alberto B. VERIFIED CUSTOMER
He was extremely professional and help me with my first time with a maintenance update explained everything to me what I needed to know
7/13/2026
Janet K. VERIFIED CUSTOMER
I think Ashton was a very friendly and interactive! Thank you
7/13/2026
Richard D. VERIFIED CUSTOMER
Very friendly very fast service
7/13/2026
Dorthy G. VERIFIED CUSTOMER
The service desk were so nice and professional and explained to me the services being rendered and answered all my questions! Even after my warranty expires i would like to continue services with them.
7/13/2026
Rhonda M. VERIFIED CUSTOMER
Great service department!!
7/10/2026
Colby D. VERIFIED CUSTOMER
I’m on town with the army called on the 6th stated what was going on, scheduled and appointment clearly wanted my dash alarms rectified dropped my vehicle off yesterday for an appointment this morning. Got a call it was fixed. Drove there to pick it up same lights returned, communication stating what was needed to be done could have saved me and hour plus drive Twice now and I guess I’ll do it again in Monday. Long story short don’t say it’s fixed let’s discuss it and select the best course of action.
Should someone see this and have further questions my cell number is ****-****-xxxx
7/9/2026
Abedi K. VERIFIED CUSTOMER
Thanks for your great service.
7/9/2026
Joshua B. VERIFIED CUSTOMER
The lady is rude, tried to make claims out of her scope of procedures, and was awful all around, said I used bleach on an keyfob
7/9/2026
Ramey D. VERIFIED CUSTOMER
Ashton was one of the best service center representatives that I have ever had the pleasure of doing business. Every time I am in Kentucky visiting family and need service on my 2018 Toyota 4Runner, I’ll be stopping by Toyota South in Richmond, KY!
7/9/2026
Gwen D. VERIFIED CUSTOMER
Sales person was great, but ever time I come in my vehicle always end up with damage. First the side view mirror was destroyed by the car wash, and today a bolt was broken while the tires were rotated.
7/8/2026
Emily S. VERIFIED CUSTOMER
Was only supposed to be an hour service turned into 2 and 1/2 hours
7/8/2026
Steve L. VERIFIED CUSTOMER
Very clean waiting room and service was in an acceptable amount of time.
7/8/2026
Karen W. VERIFIED CUSTOMER
Very helpful.
7/8/2026
Kelly P. VERIFIED CUSTOMER
Excellent experience as always
7/8/2026
Marvin R. VERIFIED CUSTOMER
Thank you for servicing my Tacoma truck!
7/7/2026
Jane B. VERIFIED CUSTOMER
Everyone was extremely friendly and helpful!!!
7/7/2026
Michael E. VERIFIED CUSTOMER
Lillie is awesome....in a class by herself. Could not be more satisfied with the service