Would have been nice to know on Monday that I wasn’t getting a tire after driving to Richmond on Wednesday. Don’t really trust driving with not just one plug, but two plugs in my tire. I was told on Monday that the tire wasn’t in stock and it had to be ordered and would be there on Wednesday. So my husband drove over an hour today, after having chemotherapy treatment on Tuesday. Was expecting a tire, not just testing for leaks.
5/9/2024
Jason M. VERIFIED CUSTOMER
Trevor was vary professional, courteous, and went above and beyond what was expected.
5/8/2024
Joshua R. VERIFIED CUSTOMER
Good service.
5/8/2024
Belinda R. VERIFIED CUSTOMER
Lillie is wonderful. She is the person I always ask for.
5/7/2024
Quinton F. VERIFIED CUSTOMER
Lillie was amazing extremely helpful!
5/7/2024
Pete B. VERIFIED CUSTOMER
Lillie is great to work with. Great job by the whole team!!!
5/7/2024
Zack R. VERIFIED CUSTOMER
Satisfied, thank you all.
5/7/2024
Dakota T. VERIFIED CUSTOMER
Was told that they could install the part i bought then on the day of my appointment said they could not... So much for Mura
5/6/2024
Bill P. VERIFIED CUSTOMER
Prompt and courteous service, would highly recommend.
5/6/2024
Donald M. VERIFIED CUSTOMER
Had a good experience with the whole process of getting my car aligned!
5/6/2024
Shijin K. VERIFIED CUSTOMER
Tire pressures were not adjusted yet marked as adjusted to the required 35psi.
5/6/2024
Beverly A. VERIFIED CUSTOMER
Lillie is the best, thanks for taking great care of us
5/6/2024
Brian P. VERIFIED CUSTOMER
This is the second time in a row I have been there for service that was not completed
5/5/2024
Glenn A. VERIFIED CUSTOMER
Lillie goes above and beyond to make sure that every detail of the service is understood and that any questions I might have are completely unanswered!
5/5/2024
ELIZABETH K. VERIFIED CUSTOMER
Charles picked my car up to have it serviced and returned it. I couldn’t be more pleased.
5/5/2024
WESLEY R. VERIFIED CUSTOMER
Ms Webb is an outstanding, caring, knowledgeable and respectful person. I alwaays feel like family when she takes care of me. She is an asset to your company. Thank you for a job well done.
5/4/2024
Ben P. VERIFIED CUSTOMER
Service reception was great, however I don’t think you guys actually changed my cabin air filter like it says on the work order. I pulled the filter to check for myself and it found it to be dirty. I also had to reset my service indicator. During the service prior to this one, my hubcaps weren’t put back on properly.
4/24/2024
Mary R. VERIFIED CUSTOMER
Good service
4/13/2024
Tyler S. VERIFIED CUSTOMER
I’m satisfied with the 5k service that was done. But the real reason I came in was because my backup camera guide is out and the truck displays visit dealer. After 3 hours I was told you guys couldn’t figure it out and I’d have to bring it back another day. So I have to give up another day to leave my vehicle there to get it fixed
4/13/2024
Patricia V. VERIFIED CUSTOMER
Said a sensor was broken on my tire and they was no lights on to suggest that at all when taken in ! Needed new tires tho! Left with light ???? n on dash and now it’s off !