Matt was very professional and was very committed to keeping me updated on service all along the way.
11/26/2025
Robert M. VERIFIED CUSTOMER
Trevor did a great job and was very friendly.
11/25/2025
Alden C. VERIFIED CUSTOMER
Appreciated the fact that we were continually updated on the progress of the work. Also appreciated the other friendly staff who checked in with us as well.
11/25/2025
Pamela W. VERIFIED CUSTOMER
She was friendly, thoughtful and very kind. I knew from start to finish what to expect after speaking with Charlotte. She made you feel welcome with her warm personality.
11/25/2025
Ronald--Tmmk D. VERIFIED CUSTOMER
Tammy was outstanding and very accommodating. She made my service easy. I only utilize Gates for my service. I trust the service will be done right. Jennifer is always responsive to my requests and so helpful.
11/25/2025
Brenda H. VERIFIED CUSTOMER
Lillie was so nice and accommodating on getting my vehicle serviced. Great customer ambiance exhibited.
11/25/2025
Wesley C. VERIFIED CUSTOMER
Fast in and job good job
11/25/2025
Elizabeth M. VERIFIED CUSTOMER
I love Charlotte! She always makes my visits so fun!
11/25/2025
Tim D. VERIFIED CUSTOMER
Very helpful thank you
11/25/2025
Gary Tmmk. VERIFIED CUSTOMER
Matt did an exceptional job. Everyone was great and made my car buying experience pleasant and stress free. Dutch Moore also did an exceptional job and was relentless in finding the right vehicle for us. Thanks Team Toyota!!
11/25/2025
Kathy Z. VERIFIED CUSTOMER
Please correct my email to:
11/23/2025
Kathleen S. VERIFIED CUSTOMER
Really appreciated the speedy service and short wait period; the chocolate chip cookie was good too!
11/22/2025
Michael R. VERIFIED CUSTOMER
I ended up paying $250 for nothing. I told the guy what I thought about the issue, that the transmission fluid was sealed and couldnt be low if it wasnt leaking, in which I was correct, and he talked me into doing more. Afterwards, he said the issue could just be a faulty sensor, to just drive it and see if it does it again. That should've been the first option, but im assuming he just wanted to charge me more. So I didn't learn nothing about the issue, didn't gain anything, except the most expensive cup of coffee in the world. This was the last time I do business here.i should've bought a Chevy.
11/22/2025
Donna C. VERIFIED CUSTOMER
The service was professional and workers were a team.
11/22/2025
Alden C. VERIFIED CUSTOMER
Great service
11/21/2025
John G. VERIFIED CUSTOMER
Lilly was excellent, service was too!
11/21/2025
Robert M. VERIFIED CUSTOMER
Dalton is pleasant and helpful. He seems very attentive to detail and accommodating to my needs. I believe he is a great asset to the Toyota South team.
11/21/2025
Barry S. VERIFIED CUSTOMER
Always pleased with Toyota South.
11/21/2025
Mitzi E. VERIFIED CUSTOMER
Excellent service. Have never been disappointed.
11/20/2025
Tashi C. VERIFIED CUSTOMER
The gasket part is only 24 dollars at AutoZone and I feel like the quote for a leak (that I don’t even think I have) is just based on me being a female. I bought it at Toyota in Nicholasville and they are going to look at it. It’s hard enough being a single woman. A 24 dollar part is fine but a 600 labor fee is ridiculous.