Ashton did great with my truck and his customer service was spot on! He made sure to let me know what was going on and gave me estimates for future services. Not only did he made sure I knew what was going on with my truck during the service but he also made sure to check on me to see if I needed anything to drink. He made me feel at home and is a great advisor. I would highly recommend anyone wanting a Toyota or anyone with a Toyota currently go to Toyota South in Richmond KY!
2/7/2026
David S. VERIFIED CUSTOMER
I waited an hour to get a new car battery installed. Did not like that. I realize there are other jobs to be done but still, how long does it take to put in a battery. 5 - 10 minutes? If I had known it was going to take an hour I would have just gone to Batteries Unlimited. Next time I will.
2/6/2026
Bert K. VERIFIED CUSTOMER
The service department especially (Lily) does an amazing job. Always courteous and friendly from once you pull into the garage until you pick your keys back up. Timely and efficient. Great job great service
Plus get free cookies. ????
2/6/2026
Corey Or. VERIFIED CUSTOMER
Thank you for keeping us updated on the repairs, a work space while we waited, and a loaner due to our extenuating circumstances.
We have traveled from Frankfort for years because of the sales and service departments.
2/5/2026
James L. VERIFIED CUSTOMER
In a word….. EXCELLENT!!!!
2/5/2026
Dena O. VERIFIED CUSTOMER
The service team really helped me out in a pinch! I was traveling from GA to OH when several things stopped working on my Prius. Your team took my call late Friday and fit me in on a busy Saturday morning. I can’t thank you enough!!! Only wish I lived closer and could use your shop for all my regular car services.
2/5/2026
Richard L. VERIFIED CUSTOMER
Great
2/5/2026
Donnie J. VERIFIED CUSTOMER
Quick service professional people
2/4/2026
Donald G. VERIFIED CUSTOMER
Thank you very much for the professional handling of our situation!
2/4/2026
William L. VERIFIED CUSTOMER
Everything was awesome. Dalton, He was timely and kept us informed step by step. Very professional and accommodating.
2/4/2026
Jeff W. VERIFIED CUSTOMER
Excellent service!!
2/4/2026
Leslie Tmmk. VERIFIED CUSTOMER
Excellent service as always! Good Job!
2/3/2026
James B. VERIFIED CUSTOMER
Very Professional !!
2/3/2026
Donald P. VERIFIED CUSTOMER
Trevor and the rest of the service department at Toyota South are great. I would recommend them to everyone.
2/3/2026
Melissa F. VERIFIED CUSTOMER
Lillie is always knowledgeable in what you need, she is patient and kind.