I appreciate him taking time to explain your new text options sent to my phone. They weredifficult to grasp since I'm not tech savvy.He also went the extra trouble to get the tire pressure I asked for. Excellent personal service!
9/8/2023
Leeann S. VERIFIED CUSTOMER
Your welcome Lille is the best thank you all
9/8/2023
Terry W. VERIFIED CUSTOMER
Everyone was so nice not just your service people, even the people stock up treats and love your coffee. Thank you so much for quality for taking care of my Highlander.
9/7/2023
Charles S. VERIFIED CUSTOMER
This was Most polite and helpful service I have received anywhere Thank you
9/7/2023
Shelia B. VERIFIED CUSTOMER
Just really slow, took 2 hrs where it use to take 30 mins for an oil change
9/7/2023
Mitzi E. VERIFIED CUSTOMER
I am please with the service I receive but I like the old forms better that tell you the life of your tires and brakes. That’s my only thing I don’t like.
9/7/2023
Todd C. VERIFIED CUSTOMER
Great staff and good service experience
9/5/2023
Roderick M. VERIFIED CUSTOMER
Great service and waiting area
9/5/2023
Mark E. VERIFIED CUSTOMER
Had an appointment on 01 Sep at 1030 and the vehicle wasn’t
taken into the garage until 1130 and only because i had inquired about it. Almost left because it took till 1200. The service manager was very apologetic and said he had a couple mechanics out. In the future it would appreciated let the customer know you’re understaffed so i can reschedule as appropriate.
Mark E
9/3/2023
Nicholas L. VERIFIED CUSTOMER
Thank you for being so professional and so fast
9/3/2023
Patricia H. VERIFIED CUSTOMER
Matt was great, enjoyed my service
9/2/2023
Eugene S. VERIFIED CUSTOMER
As always,excellent service
9/2/2023
Carolyn B. VERIFIED CUSTOMER
Love Lilly. She always greets me with a smile and listens to my car questions and finds an answer. Been a toyota south customer for about 25-30 years. Service is expensive but I know it done right and that's worth the extra money in my opinion. Thank you Lilly
9/1/2023
Emily L. VERIFIED CUSTOMER
You all really did an amazing job. Thank you so much!
9/1/2023
William R. VERIFIED CUSTOMER
Well I was satisfied when the oil leak was fixed however I wasn't very happy when I went out to the parking lot and it was leaking oil after the oil change
8/31/2023
Jeanne B. VERIFIED CUSTOMER
It did take too long. 2 hrs for a tire rotation seems to be toooo long but will keep coming back
8/31/2023
Lisa G. VERIFIED CUSTOMER
Dalton was very professional and kind.
8/31/2023
Sandra P. VERIFIED CUSTOMER
Matt listen to all the problems I described and addressed them completely. He was very professional and helpful. I will return my vehicles to Gates Toyota for any future repairs.