You asked if I was completely satisfied: I would appreciate if the service technician would return the settings back to the way they entered the vehicle. I had to fix my center information screen and for some reason they turned off my headlights. This was a safety issue because I drove home as it was getting dark, not realizing my lights weren’t on, because I leave them in the auto position.
Otherwise, yes, everything else was fine!
9/30/2023
Willow C. VERIFIED CUSTOMER
Professional and clear communication. Accommodating to my early arrival. Complete and efficient service experience.
9/30/2023
Gregory B. VERIFIED CUSTOMER
Yes I will answer the survey.
9/29/2023
Barbara S. VERIFIED CUSTOMER
Completely satisfied long time customer of Heart City Toyota!
9/29/2023
Marsha S. VERIFIED CUSTOMER
Great customer service, always!
9/29/2023
Linda T. VERIFIED CUSTOMER
Always courteous, and timely!
9/29/2023
Steven H. VERIFIED CUSTOMER
John was amazing, he reached out with updates as to the findings regarding my FJ. The work completed took care of the issues I had with the vehicle. So kudos as well to the service technician..
9/28/2023
James C. VERIFIED CUSTOMER
Thank You ????
9/28/2023
James B. VERIFIED CUSTOMER
It seems that I was charged labor for replacing the brake caliper when the brake assembly was already apart and I was told there wouldn’t be a labor charge for that
9/28/2023
Hollie T. VERIFIED CUSTOMER
..
9/28/2023
Philip T. VERIFIED CUSTOMER
Excellent service experience
9/27/2023
Judy B. VERIFIED CUSTOMER
He was nice, took time to explain about the tire issue.
9/27/2023
Deborah S. VERIFIED CUSTOMER
It’s never a problem with heart city- always worth the drive to have our Camry serviced by you
9/26/2023
Steve H. VERIFIED CUSTOMER
Oil was changed excellently and payment was taken swiftly.
9/26/2023
Roland B. VERIFIED CUSTOMER
Great
9/26/2023
James B. VERIFIED CUSTOMER
My experience at Heart City Toyota and with Rick Vargo was
Awesome. Rick had set me up with my first 6 month maintenance on my new car. He was there to greet me when I arrived on Saturday, September 23. The car was serviced and in and out quicker than he quoted me. Much appreciated. I appreciate the interaction that I had with Rick. He was informative, as I had questions, and he was very pleasant to work with. Thank you Rick Vargo.