Communication was done in a timely manner and everyone was courteous.
10/3/2023
Marco D. VERIFIED CUSTOMER
Excellent attention, great service and attentive and highly experienced staff
10/3/2023
Marilyn T. VERIFIED CUSTOMER
Thanks
10/3/2023
Andrea T. VERIFIED CUSTOMER
Quick and satisfactory!
10/3/2023
Brian O. VERIFIED CUSTOMER
John is new to the service team and is learning the ropes and did a nice job coordinating my oil change and tire rotation.
10/2/2023
Bill D. VERIFIED CUSTOMER
Good friendly people
9/30/2023
Melissa B. VERIFIED CUSTOMER
Greg was great at Heart City!
9/30/2023
Traci F. VERIFIED CUSTOMER
You asked if I was completely satisfied: I would appreciate if the service technician would return the settings back to the way they entered the vehicle. I had to fix my center information screen and for some reason they turned off my headlights. This was a safety issue because I drove home as it was getting dark, not realizing my lights weren’t on, because I leave them in the auto position.
Otherwise, yes, everything else was fine!
9/30/2023
Willow C. VERIFIED CUSTOMER
Professional and clear communication. Accommodating to my early arrival. Complete and efficient service experience.
9/30/2023
Gregory B. VERIFIED CUSTOMER
Yes I will answer the survey.
9/29/2023
Barbara S. VERIFIED CUSTOMER
Completely satisfied long time customer of Heart City Toyota!
9/29/2023
Marsha S. VERIFIED CUSTOMER
Great customer service, always!
9/29/2023
Linda T. VERIFIED CUSTOMER
Always courteous, and timely!
9/29/2023
Steven H. VERIFIED CUSTOMER
John was amazing, he reached out with updates as to the findings regarding my FJ. The work completed took care of the issues I had with the vehicle. So kudos as well to the service technician..
9/28/2023
James C. VERIFIED CUSTOMER
Thank You ????
9/28/2023
James B. VERIFIED CUSTOMER
It seems that I was charged labor for replacing the brake caliper when the brake assembly was already apart and I was told there wouldn’t be a labor charge for that
9/28/2023
Hollie T. VERIFIED CUSTOMER
..
9/28/2023
Philip T. VERIFIED CUSTOMER
Excellent service experience
9/27/2023
Judy B. VERIFIED CUSTOMER
He was nice, took time to explain about the tire issue.