Very nice group of people.
Asked if I was satisfied and was an easy in and out service. No extra waiting time!
7/30/2023
Patricia M. VERIFIED CUSTOMER
I have always been treated fairly by the service at your Toyota dealership
7/30/2023
Donna W. VERIFIED CUSTOMER
Great customer service! Like doing business here! Thank you!
7/29/2023
John E. VERIFIED CUSTOMER
Very nice and clean waiting area, but historically an oil change and tire rotation shouldn’t take 90 minutes. Thanks for asking
7/28/2023
Megan D. VERIFIED CUSTOMER
Everyone is so wonderful at Heart City Toyota. It was quick and convenient and I appreciated the shuttle service dropping me off and picking me back up. Amazing team and amazing place. Thank you for your top notch customer service.
7/28/2023
Sherry H. VERIFIED CUSTOMER
Great customer service!
7/27/2023
Richard P. VERIFIED CUSTOMER
Very satisfied with Ricky, good communication about service that was needed, service performed in a timely manner.
I was not happy that my invoice price was considerably higher than the quote when I approved the service. Ricky is reviewing this to see why this happened. The estimate was $178, the invoice was $233.
7/27/2023
Janet O. VERIFIED CUSTOMER
Thank you even when you were so busy.
7/26/2023
Elizabeth M. VERIFIED CUSTOMER
Perfect
7/26/2023
Carrie S. VERIFIED CUSTOMER
Good job!
7/26/2023
Michelle B. VERIFIED CUSTOMER
She made sure my questions were answered. Great job
7/24/2023
Braxton F. VERIFIED CUSTOMER
Kind service, honest about maintenance options, low wait time.
7/23/2023
Linda D. VERIFIED CUSTOMER
I have always liked toyota and the work you do. One thing that is not whether they checked tire pressure for 32 lbs.other than that I am very happy.
7/21/2023
Carol G. VERIFIED CUSTOMER
I bought my car in Indy but your staff has been superior in taking care of my car! Always friendly and informative
7/21/2023
Charles G. VERIFIED CUSTOMER
Good experience
7/20/2023
Carolyn L. VERIFIED CUSTOMER
Thank you for all you did to help me with car. Great service!!
7/20/2023
. M. VERIFIED CUSTOMER
Emily did a great job of keeping me informed of the status of my repair and when it was completed. She did so in a professional and courteous manner.
I would recommend her and Heart City Service to fellow Toyota owners in the area!
7/19/2023
Ronald E. VERIFIED CUSTOMER
I was miss lead lied to I was told my truck would be done in 3 weeks it was 5 weeks before I got my truck back when I did the tire light is still on there's rubber bumpers missing under the hood the passenger fender wasn't fized I was just really unhappy with the hole deal I took my truck there because my dad took his truck there and was happy I will never take anything this shop again I look forward to talking to someone please call me ****-****-xxxx thanks Ron
7/19/2023
Ryan M. VERIFIED CUSTOMER
Please call me at ****-****-xxxx. Something happened when checking the air cabin filter. When the fan blows it sounds like a loud motor boat. It was not making that noise prior to the oil change.
7/17/2023
John G. VERIFIED CUSTOMER
The experience was very good, liked the electronic integration along with phone and text follow-up. I thought pricing was fair when visiting dealer service center. And, appreciate final cost was less than estimated cost.