There was a problem in knowing that I was waiting. Although I stated that fact upon my initial arrival and explanation, after approximately an hour and a half and seeing other customers, that arrived after me, having their vehicles done and leaving the waiting room, I learned that my status was listed as “drop off” so service on my vehicle had not begun. Very frustrating!
4/28/2026
Michael G. VERIFIED CUSTOMER
Quick * Efficeint * Curteous
4/27/2026
Scott T. VERIFIED CUSTOMER
Everyone at the dealership was great to work with. I especially appreciate Amber’s commitment to customer service throughout the process.
4/27/2026
Peggy D. VERIFIED CUSTOMER
Trevor was very patient and informative.
4/27/2026
Mike K. VERIFIED CUSTOMER
Trevor is a wonderful employee representing you. All the other workers are friendly and helpful which makes your business one of my favorites. They seem to make things easy for the customer.
4/25/2026
Tracy G. VERIFIED CUSTOMER
You had my vehicle from 8:30 am to 4 pm and I still dont know if what I brought it in for was taken care of.
4/24/2026
Lori J. VERIFIED CUSTOMER
Everyone is very nice thank you!!!
4/22/2026
Donald S. VERIFIED CUSTOMER
thank you
4/22/2026
Linda C. VERIFIED CUSTOMER
Everyone was very professional and kind. They answered all of my questions! Great experience.
4/22/2026
Melanie G. VERIFIED CUSTOMER
We were in Elkhart briefly from out of state when we had an issue with our 4Runner. Ricky was able to accommodate us on short notice and gave us peace of mind before we continued on our road trip. We greatly appreciate the service that was provided. Big thanks to Ricky and the team.
4/22/2026
Joe S. VERIFIED CUSTOMER
Very friendly service low pressure which I appreciate. Trevor was very professional and took care of all my needs. Shout out to the lady at the checkout counter I didn't get her name but she made my day.
4/21/2026
Roy C. VERIFIED CUSTOMER
Very professional / friendly service staff
Comfortable waiting room.
4/21/2026
Ethan M. VERIFIED CUSTOMER
Ricky Vargo was great but the tech that did the oil change touched the head liner of my car with dirty hands and left marks on it
4/21/2026
Dennis O. VERIFIED CUSTOMER
Trevor was a great listener and satisfied all my needs in a professional manner.
I'll ask for Trevor the next time.
4/20/2026
Nancy Y. VERIFIED CUSTOMER
Trevor was informative on all that was done on my car. Great job
4/20/2026
Traci B. VERIFIED CUSTOMER
From the service department to the cashier, I had polite and clarified information. Thank you!
4/18/2026
Amanda M. VERIFIED CUSTOMER
Rick was great!
4/18/2026
James K. VERIFIED CUSTOMER
Amber was most helpful and professional today.
4/17/2026
Patricia K. VERIFIED CUSTOMER
Amber was outstanding and I am happy with the service I received
4/17/2026
Kathy S. VERIFIED CUSTOMER
I was able to change my appt last minute to the day before it was originally scheduled last minute which is Fabulous as I work an hour away from Heart City, therefore flexibility is key. I appreciate the kindness of the group, from initial contact to the end step, paying the bill. Thank you!