Appreciate the detailed report on vehicle maintenance status.
7/30/2023
Paul P. VERIFIED CUSTOMER
Our glove box must have been removed during service and not reinstalled correctly. Bottom was not snapped in. Other than that everything else was top notch. No need to contact me.
7/30/2023
John V. VERIFIED CUSTOMER
Thank you! Excellent service for sure from everyone involved!
7/30/2023
Beth O. VERIFIED CUSTOMER
Very nice group of people.
Asked if I was satisfied and was an easy in and out service. No extra waiting time!
7/30/2023
Patricia M. VERIFIED CUSTOMER
I have always been treated fairly by the service at your Toyota dealership
7/30/2023
Donna W. VERIFIED CUSTOMER
Great customer service! Like doing business here! Thank you!
7/29/2023
John E. VERIFIED CUSTOMER
Very nice and clean waiting area, but historically an oil change and tire rotation shouldn’t take 90 minutes. Thanks for asking
7/28/2023
Megan D. VERIFIED CUSTOMER
Everyone is so wonderful at Heart City Toyota. It was quick and convenient and I appreciated the shuttle service dropping me off and picking me back up. Amazing team and amazing place. Thank you for your top notch customer service.
7/28/2023
Sherry H. VERIFIED CUSTOMER
Great customer service!
7/27/2023
Richard P. VERIFIED CUSTOMER
Very satisfied with Ricky, good communication about service that was needed, service performed in a timely manner.
I was not happy that my invoice price was considerably higher than the quote when I approved the service. Ricky is reviewing this to see why this happened. The estimate was $178, the invoice was $233.
7/27/2023
Janet O. VERIFIED CUSTOMER
Thank you even when you were so busy.
7/26/2023
Elizabeth M. VERIFIED CUSTOMER
Perfect
7/26/2023
Carrie S. VERIFIED CUSTOMER
Good job!
7/26/2023
Michelle B. VERIFIED CUSTOMER
She made sure my questions were answered. Great job
7/24/2023
Braxton F. VERIFIED CUSTOMER
Kind service, honest about maintenance options, low wait time.
7/23/2023
Linda D. VERIFIED CUSTOMER
I have always liked toyota and the work you do. One thing that is not whether they checked tire pressure for 32 lbs.other than that I am very happy.
7/21/2023
Carol G. VERIFIED CUSTOMER
I bought my car in Indy but your staff has been superior in taking care of my car! Always friendly and informative
7/21/2023
Charles G. VERIFIED CUSTOMER
Good experience
7/20/2023
Carolyn L. VERIFIED CUSTOMER
Thank you for all you did to help me with car. Great service!!
7/20/2023
. M. VERIFIED CUSTOMER
Emily did a great job of keeping me informed of the status of my repair and when it was completed. She did so in a professional and courteous manner.
I would recommend her and Heart City Service to fellow Toyota owners in the area!