He was very helpful and honest which is becoming very rare these days. He answered all of my questions
10/18/2025
Terry S. VERIFIED CUSTOMER
He was very friendly and professional! You are very lucky to have him work at Heart City Toyoto.
10/17/2025
Heather H. VERIFIED CUSTOMER
Got done faster than expected!
10/17/2025
Jeffrey C. VERIFIED CUSTOMER
Promptly addressed my concern,and diagnosed and repaired my vehicle in 1 1/2 hours.
Staff is always friendly and considerate.
10/16/2025
William G. VERIFIED CUSTOMER
Amber was great. She was able to quickly bring up my information and got me vehicle ready to repair. She followed up explaining what they did and was accurate with the original quote estimate.
10/16/2025
Michael O. VERIFIED CUSTOMER
Everything went smoothly and quickly - happy with the experience.
10/15/2025
Mike C. VERIFIED CUSTOMER
Thank you!
10/15/2025
Daniel L. VERIFIED CUSTOMER
Thank you!!
10/14/2025
Tim H. VERIFIED CUSTOMER
Good job Ricky!
10/14/2025
Ricky V. VERIFIED CUSTOMER
Great service!
10/14/2025
Porscha B. VERIFIED CUSTOMER
She did great!
My name is spelled Porsha. No “c” :)
10/14/2025
Jeremy C. VERIFIED CUSTOMER
Advised I needed new tires on my 15k mile brand new Toyota Camry. Vehicle was in a collision at approximately 500 miles on the car. Was alleged to have been realigned. Allegedly had even wear from point of collision to 5k service to 10k service but now at 15k in 5000 miles tire wear is uneven and I need 4 new tires and an alignment. And in one 5000 mile interval the tire wear is uneven enough the tire manufacturer would not warranty it per service advisor. I find all that hard to believe. I think it’s more likely Heart City never aligned the car just took payment, then the techs were not actually checking tire wear, and now conveniently at 15k it’s uneven wear and the shop gets to sell me 1000$ tires and an alignment.
Seems like some dishonesty going on here. I will be taking my two Toyotas for their 5k mile service intervals elsewhere.
10/14/2025
Jackie P. VERIFIED CUSTOMER
They made me feel like I was the only customer in the store. They were very professional, polite, and helpful. Thank you again!
10/14/2025
Deborah S. VERIFIED CUSTOMER
Everything went well and they were very efficient
10/14/2025
Julie R. VERIFIED CUSTOMER
Thank you, Amber!
10/14/2025
Betty B. VERIFIED CUSTOMER
Thank you Amber for the way you told me to get film off headlights????????
10/12/2025
Yajaira Q. VERIFIED CUSTOMER
Excelent sevicio
10/11/2025
John G. VERIFIED CUSTOMER
Work completed in a very timely manner
10/10/2025
Cynthia G. VERIFIED CUSTOMER
Always pleased with service received at Heart City.
10/9/2025
Andrew B. VERIFIED CUSTOMER
Always an excellent experience @ Heart City & specifically with Amber. Quick & clearly communicated maintenance & repairs has become the norm!