Trevor was very kind and helpful in getting my issues resolved. Overall a great experience with you guys. Thank you.
11/15/2025
Pam S. VERIFIED CUSTOMER
Asked to check break pads. Did not give info on what needed repaired, just did service without explaining what needed done and without asking permission to do all the repairs. Also was not told how much it would cost! Was told service would only take two hrs and ended up being four hrs! Very disappointed and will not be back for services again!
11/15/2025
Sandra W. VERIFIED CUSTOMER
I was treated very politely and things were explained to me very thoroughly. Amber did an excellent job.
11/15/2025
Clau G. VERIFIED CUSTOMER
Thank you for taking the time to answer my questions.
11/14/2025
Joe Z. VERIFIED CUSTOMER
Thanks
11/14/2025
Diane M. VERIFIED CUSTOMER
Thank you for your team’s wonderful service!
11/14/2025
Barbara A. VERIFIED CUSTOMER
Thanks
11/14/2025
Myrl N. VERIFIED CUSTOMER
The service by heart city and Trevor was excellent…. Thank you so much
11/14/2025
Kraig B. VERIFIED CUSTOMER
Service took longer than expected but amber is excellent to work with
11/13/2025
Roger L. VERIFIED CUSTOMER
The service and communication and quality of work are always fantastic here.
11/13/2025
Mark H. VERIFIED CUSTOMER
Great place. Highly recommend to everyone I know. Hope you all are holding up during these weird times.
11/13/2025
Donald E. VERIFIED CUSTOMER
Bernie was courteous knowledgeable, and kept me well informed I drive an hour to get to Elkhart for the service and Bernie and Ricky are the reasons I make the drive. Thanks again for such prompt service
11/13/2025
Dawn S. VERIFIED CUSTOMER
The care of my car efficient and thorough. I am a very happy customer. Trevor was professional and had great communication skills. I will be back.
11/12/2025
Kendok R. VERIFIED CUSTOMER
No comment
11/12/2025
Angela P. VERIFIED CUSTOMER
Everyone is always very nice and the service is quick. They were even short handed today and things went smoothly and timely. Great team.
11/12/2025
Judy B. VERIFIED CUSTOMER
I appreciated the multi point inspection and being told my options, thank you Tevor and also everyone's courteous ...I will continue to bring my car to Toyota Heart City as I have for many years.
Thank you all!
11/11/2025
Stephanie H. VERIFIED CUSTOMER
Bernie was great to work with, professional and very personal in listening to vehicle needs and concerns. Looking forward to continuing service in the future. Hard to find a sincere group of people to trust and first impressions of heart city provided that confidence!
11/11/2025
Karen C. VERIFIED CUSTOMER
Amber worked me in to get a tire repaired and put me back on the road. I appreciate her attention and the work that was quickly done.