You continue to provide excellent service with the service team and technicians/mechanics. Sunshine Toyota of Battle Creek is where we go to get our three vehicles serviced. The Team has yet to let me down, which is why always come back. Thank you for taking care of our 2016 Toyota Tundra.????????
Respectfully,
Juan L
5/6/2024
Renee P. VERIFIED CUSTOMER
Courtney is always pleasant and helpful !
5/6/2024
Karen C. VERIFIED CUSTOMER
Sara is always very friendly and helpful. Right now she's checking into why my phone call last year was blown off as "nothing to worry about" due to just what this year and make of vehicle does. I called because there was a rubbing noise when I first drove my Rav4 every morning and applied the brakes. I said it sounded like my rotors but was told it wasn't. Today my front brakes were looked at and I was told that it needs brakes and rotors because they can't be turned. I've never had my brakes worked on by Sunshine Toyota since I purchased it so if my rotors have to be replaced then Sunshine should pay for it since I was given incorrect information when I called specifically about the brake rotors and was told "Not to worry about it because, it's a specific trait of this year and make of Toyota Rav4. I'm waiting for a response from Sara. She said it would cost $600 with the new rotors. I don't neglect my vehicles and have been in several times going down the check list of what needs to be done on my Rav4 before it reaches 60,000 k. This was NOT my fault!
5/6/2024
Marie T. VERIFIED CUSTOMER
None
5/6/2024
Diana M. VERIFIED CUSTOMER
They didn’t reset the message popping up that says there is a recall. Please advise what I should do. ****-****-xxxx
5/6/2024
Ballard H. VERIFIED CUSTOMER
They always do a nice job
5/4/2024
Steven J. VERIFIED CUSTOMER
Courtney does a great job!
4/11/2024
Pamela H. VERIFIED CUSTOMER
More than happy with sunshine Toyota. Thank you. Just wish you were closer
4/11/2024
Shirley M. VERIFIED CUSTOMER
wanted the brakes checked--forgot to asked if it would be done ..... didn't think about it 'til later ..
4/11/2024
Sheryl D. VERIFIED CUSTOMER
Zac Brown for mayor
4/11/2024
Sherry B. VERIFIED CUSTOMER
Sara is AWESOME!! I will only deal with her from now on
4/11/2024
Kenneth L. VERIFIED CUSTOMER
KEEP ON TRUCKIN.
Courtney did a fantastic job as service writer. She is a veteran employee.
4/11/2024
Arlene C. VERIFIED CUSTOMER
Courtney IS the face of your company for me.
4/10/2024
Vasti M. VERIFIED CUSTOMER
Thank you so much for your service!
4/10/2024
Linda B. VERIFIED CUSTOMER
gf rocks
4/10/2024
Jennifer G. VERIFIED CUSTOMER
Sara is an excellent ambassador for Toyota!
4/10/2024
Gary B. VERIFIED CUSTOMER
Sara and the entire team did a great job as usual. Your service department is top notch.
4/9/2024
Paul Y. VERIFIED CUSTOMER
I always have great customer service with the staff
4/9/2024
Gary H. VERIFIED CUSTOMER
Super job getting in and out of the service department yesterday. Thank you for your continued great service!
4/9/2024
Howard N. VERIFIED CUSTOMER
Sara Miles took care of me instead of Courtney, and did a fantastic job, as usual.