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Real Reviews from VERIFIED CUSTOMERS
Terry L. VERIFIED CUSTOMER
Great facility and great staff.
6/13/2025
Robert S. VERIFIED CUSTOMER
In and out quickly, problem solved at a reasonable cost. Highly recommend Courtney & Sunshine
6/13/2025
Juan L. VERIFIED CUSTOMER
I have been getting my vehicle serviced with the Battle Creek Sunshine Toyota, Maintenance Team for the past eight years and the service has been solid, ????????????. Which is why I keep on returning.
6/12/2025
Tracey J. VERIFIED CUSTOMER
The team members were all friendly and my car was washed when my oil change was completed. I was happy with the service.
6/12/2025
John B. VERIFIED CUSTOMER
Way over priced!!!
6/12/2025
Joyce H. VERIFIED CUSTOMER
It took an hour and 45 minutes to do an oil change. No one let me know they were running behind or gave me the option to reschedule. I also don’t like the idea of somebody going through my glove box to check the cabin filter without asking me if it’s OK and half of the stuff from my glove box was laying on the floor in the car
6/12/2025
Emma F. VERIFIED CUSTOMER
Courtney was absolutely amazing and made my visit extremely enjoyable. She had amazing conversational skills and went above and beyond. She was extremely helpful.
6/12/2025
Karen T. VERIFIED CUSTOMER
I brought my car in to replace the evaporator. It took 2 full weeks with no communication. I had to call repetedly to get updates. All I heard was not done yet, it's a lengthy process. Two weeks??? When I got the car back it had grease on the passenger seat, the carpets, feet prints of grease under the carpets.Filthy! I took pictures before I detailed my car. The car now has a rattle when idling in reverse and drive, that it did not have before it came in for service. I have never had service this bad from Sunshine Toyota before.
6/12/2025
Terrie D. VERIFIED CUSTOMER
I love your service department but I had one small issue, on my prior service my spare tire was not checked. It was low so the sensor light came on. So on this recent visit I asked the gentleman who checked me out if my spare tire had been filled, he said yes it is part of the inspection. Sure enough, it was not checked again. So he had the boys fill it for me before I left., and they had to take some air out of my other four tires as someone overfilled them. Glad I asked. Michelle was wonderful, very helpful.
6/12/2025
Michael L. VERIFIED CUSTOMER
Courtney always does a great job! She provided the information requested.
6/12/2025
Richard P. VERIFIED CUSTOMER
Thank you
6/11/2025
Sharon B. VERIFIED CUSTOMER
Today I was very happy with the service i received. My only question is about a rumbling sound as I drove away on the road. I had my tires rotated could this rumbling be coming from my tires?
6/11/2025
Alba M. VERIFIED CUSTOMER
Sara was AMAZING! I had to come back because the oil gasket they pit was wrong and created an oil leak. They made corrected it and its all good but unfortunately it left a huuuge meas on my driveway. Would be amazing if it could be cleaned. Left a message for the service manager to see if it was possible. Tku so much!
6/10/2025
Sandra N. VERIFIED CUSTOMER
I’m very satisfied with the job done on my highlander. Thank you very much
6/10/2025
Edmond L. VERIFIED CUSTOMER
all went well
6/10/2025
Bethany P. VERIFIED CUSTOMER
Sara was great in getting me help quickly and ensured I got just what I needed. She answered my questions well and was very helpful.
6/10/2025
Sarah G. VERIFIED CUSTOMER
She was amazing! Great experience as always.
6/8/2025
Tim S. VERIFIED CUSTOMER
Service was done well and in a timely matter
6/7/2025
Terry L. VERIFIED CUSTOMER
The fixed my Venza lift gate without charge. Outstanding service.
6/7/2025
Charles C. VERIFIED CUSTOMER
Thanks for great service, very happy with the Rev4 hybrid, May be interested in trading up in the future.
6/6/2025