Capitol City Ford Greenfield Auto Repair Center

Everything was good.

I could not be more happy thank you Audrey for your service and kindness. You did an outstanding job and knew exactly what you was talking about thank you again

I didn’t receive a 6 point inspection sheet did they do away with that?

Yes, overall I was pleased with the service. Audrey was much more attentive to my service for truck than the original service writer. I had brought my truck in for (2) items, a defective window switch and a recall notice. I was told when I first got there they were not addressing the recall unless the wipers were inoperable. When I was notified that my truck was done I came in to pick it up. Audrey stated she could have a technician look at it and then was notified they had parts and could replace the defective part. I left the truck and the work was completed quickly. I was very pleased how Audrey stepped and took care of things.

Your team was very helpful I. Big guy that I first talked to seemed ok but blunt if had a lit talking to by the man that put the wheel balance aperatis on the wheels you would be completely fine don’t want to get him in trouble but the job he has first person to meet the customers he needs a lit more person to person experience hope has not been there to long or it mite take a while to motivate him the service manager I think that who he was did not introduce himself or say welcome to captable city ford needs s a lit push he be fine he said what do you need done I was holding that ford paper I’ll buy from capital city. Greenfield Sincerely. yours Jon I Warfield I was a shift manager at corporate Eli Lilly’s down town I had to Lear how to talk public speeding I was over 74 12 top of the food chain at Lilly Randle Tobis ores Mitch daniels vice p Jon leflighner new press liftlighner was the go to $ man for him moved to Lilly’s Thay all knew me will only none 74 12 percent to have a card to get to the big dogs went through every background screening could give me passed. Will trusted me there by my self sorry about the lengthy note need any help I would work for you help with getting the roughy talk out very clean bulding I have a pressure washing co painting anything cars homes furniture refinishing do it all reaposter fur thanks jiw ****-****-xxxx

Have had work done on other occasions and pleased with the experience Thanks

Great customer service by all workers, that took care of my truck.

I was surprised by the Quality and fast service

Always a pleasure to work with your team

I always have great service with you, will keep coming back

Great service

Great service!

Audrey Sego went above and beyond my expectations for this repair. The technician that was originally supposed to do the repair called off sick and she was able to get another tech to finish the repair on the truck. I want to thank her personally for making that happen. You have got yourself an exceptional lady that knows her job and I would recommend her to anyone that needs to get their car/truck in for repair to give her a shout and ahe will take care of ya. Thanks Again Audrey

Job well done.

Everyone was very friendly and my service was very quick, which I appreciated.

I would like to recognize not only Josh but Tim the service manager .. the driver Rick and Mike the tech … the service i received today at this location was above and beyond.. and it is very much appreciated… I was in a bind and they exceeded the normal service expectation.. thank you!

Great

Service that was done on my car for a recall was super quick happy with the customer service as well.

Service department is awesome!

Done very quickly and everyone was friendly and helpful