Audrey is always friendly - knowledgeable - and timely with her information or advice.
Totally happy.
5/22/2026
James R. VERIFIED CUSTOMER
Everything was completed in a short amount of time. Plus, my car was returned to me exactly as it was when I arrived. Even the seat was in the exact same position!
5/22/2026
Chelsie W. VERIFIED CUSTOMER
He was very professional and kept me informed when replacing the camera
5/22/2026
Marcia D. VERIFIED CUSTOMER
Audrey was the best in dealing with the warranty company.
5/22/2026
Charles M. VERIFIED CUSTOMER
Professional staff and quick service.I originally went to Capitol City Ford on E. Washington St. I was told key machine was broke.I drove a long way way from Downtown Indpls. where I live.
5/22/2026
Dave A. VERIFIED CUSTOMER
Chris Meier did a bang-up job on this recall. He is a very nice and pleasant young man. He is totally professional!
5/21/2026
Bridgett D. VERIFIED CUSTOMER
Service was great. Audrey and her team is always awesome and takes great care of my vehicle
5/21/2026
Isaac B. VERIFIED CUSTOMER
Quick and Easy service. Great communication!
5/21/2026
Mike G. VERIFIED CUSTOMER
Lower prices
5/21/2026
Butch J. VERIFIED CUSTOMER
I had a great experience with Audrey today she deserves a huge raise!
5/20/2026
Brian B. VERIFIED CUSTOMER
Audrey and Regina definitely help to make your service dept..
5/20/2026
Robert P. VERIFIED CUSTOMER
As usual Audrey was pleasant to deal with. The mechanic came out and explained the issues thoroughly. This is the second time I have been completely satisfied with your customer service.
5/20/2026
Eric H. VERIFIED CUSTOMER
The folks at Capital City Ford always do a good job. I’ll keep coming back!
5/19/2026
Jeannie B. VERIFIED CUSTOMER
Audrey did an amazing job as always taking great care of our vehicle. She went way out of her way to make sure our battery was covered under warranty. I trust Capital City Ford with all of vehicles because I have always felt that they are honest in all their work. Never trying to push unneeded repairs. Audrey is a jewel!
5/18/2026
Thomas S. VERIFIED CUSTOMER
Pickup service was so convenient! Friendly and efficient drivers. Repairs were completed and documentation of invoice received.
5/16/2026
David S. VERIFIED CUSTOMER
Always helpful and knowledgeable thank you
5/15/2026
James R. VERIFIED CUSTOMER
Audrey was amazing as always! Got everything fixed and the pickup experience is always great!
5/14/2026
Samitbhai P. VERIFIED CUSTOMER
Capitol City Ford in Greenfield rocks! My 2018 Ford Edge drives like a new car. Their service department is top-notch. I feel like they’re not satisfied unless I’m satisfied.
5/14/2026
Procut (. VERIFIED CUSTOMER
Audrey and her team got us in and out once again! Great service line the pick up and delivery! Very convenient