Everything went as planned. Had to wait a bit longer for my vehicle to be ready than I anticipated
3/12/2024
Blaine B. VERIFIED CUSTOMER
As usual with Lake Charles Toyota great service and the trust that I will have with you guys to repair my vehicle correctly without any gimmicks. Kareline did a great job communicating the repair needed for my vehicle and how the dealership could help resolve it fast and efficiently. Thanks again for great service. Shout out to the technicians as well working in the background. Good job!!!
3/12/2024
Otis T. VERIFIED CUSTOMER
Thanks to the service advisors
3/12/2024
Susan J. VERIFIED CUSTOMER
All depts great at this dealership.
3/12/2024
Larry F. VERIFIED CUSTOMER
Called service technician Michael Guillory Monday morning and he worked me in at 2 the same afternoon. I was brought in immediately, which I appreciated. Also, I received information via phone on findings and charges which gave me time to make payment. Will continue to bring both my vehicles in for service.
3/12/2024
John S. VERIFIED CUSTOMER
Today was my first with Michael Guillory. I must say my experience with Michael was excellent. He was easy to talk to. He made me feel comfortable and took care of my immediate issue plus the recalls. When I left service I felt my needs were satisfied. My 23 Tundra drove and rode beautifully. Thanks Michael.
3/12/2024
Gregory S. VERIFIED CUSTOMER
Professional customer service provided. Always feel confident that I am receiving a cut above service.
3/12/2024
Richard D. VERIFIED CUSTOMER
Great experience.love all the amenities!
3/11/2024
Paul P. VERIFIED CUSTOMER
Thanks
3/11/2024
Krysten B. VERIFIED CUSTOMER
This is my second time seeing Brandt and he’s always professional, and doesn’t hesitate to answer any questions I have.
3/11/2024
Alice N. VERIFIED CUSTOMER
Brandt is always so courteous, kind, knowledgeable , and sincere .
3/11/2024
Oland F. VERIFIED CUSTOMER
Great professional service!
3/11/2024
Robert C. VERIFIED CUSTOMER
Matthew Hicks is very courteous and professional!
3/11/2024
Edgar N. VERIFIED CUSTOMER
Muy buen servicio
3/11/2024
Eric B. VERIFIED CUSTOMER
He’s great
3/11/2024
Mary M. VERIFIED CUSTOMER
She was very helpful
3/11/2024
Jonathan F. VERIFIED CUSTOMER
Matt’s the man. You guys have a gem with him.
3/11/2024
Anthony B. VERIFIED CUSTOMER
Kaitlyn was extremely patient with me even tho I didn’t have my S**t together for an inspection. Great customer service
3/11/2024
Sarah H. VERIFIED CUSTOMER
My trunk will not automatically open since I left NY service appointment.
3/11/2024
Lydia L. VERIFIED CUSTOMER
Treated us very well and the process went smooth! Thank you!