Brandt was very personable and courteous. This was the second time coming in for the same problem and it was finally figured out on this visit.
4/30/2026
Latia F. VERIFIED CUSTOMER
Vehicle wasn’t repaired as promised.
Also, the service personnel ordered the wrong part and it was installed in the vehicle. Now they charging us for the labor when the correct new part comes in.
They are also not keeping up with the cost accurately.
If you look at the service records you will see how long this repair has been going on.
There is a special needs kid involved.
We really need our vehicle.
Please give me a call at ****-****-xxxx
Thank you
4/30/2026
Beverly K. VERIFIED CUSTOMER
Mr. Guillory contacted me to let me know my car was ready for pick up. I was delighted as it was much sooner than anticipated.
4/30/2026
Lynda H. VERIFIED CUSTOMER
Matt was very helpful. I appreciate your care for for my car. Very satisfied and have always been. Thanks , Lynda H
4/29/2026
Carl P. VERIFIED CUSTOMER
Always a great expe
4/29/2026
Gail M. VERIFIED CUSTOMER
Very professional. Dealership always clean & comfortable.
4/29/2026
Anthony G. VERIFIED CUSTOMER
Was there over 4 hours. Service times are becoming longer and longer
4/29/2026
Sandra W. VERIFIED CUSTOMER
Excellent service in in a timely manner.
4/29/2026
Milton M. VERIFIED CUSTOMER
We were not completely satisfied, but your question was a yes and no.
We went in March 9 and the car needed a new $300 battery and that was all that was said to us on the code. Then we went back March 27 because the same message light came back on diagnosed that we needed a part which was ordered and we had to come back April 2 for this repair which was around $1500. Then the same light came on so we went back and we weren’t charged , this time it was corrosion. Then tech cleaned it and we are hoping and praying it’s fixed. My husband, being an air cooled engine tech, said it should not have taken 4 visits of repair to find a diagnostic problem. We have the most confidence in Toyota for years, this just didn’t feel right. Not complaining just commenting.
4/29/2026
Joseph D. VERIFIED CUSTOMER
Matthew Hicks is great to work with.
Keeps me updated
4/29/2026
Keith C. VERIFIED CUSTOMER
Work was done well and timely. Spent less than an hour at the dealership
4/29/2026
Ashley S. VERIFIED CUSTOMER
Got to me asap and took really good care of me.. And they also answer everything that I had to ask them..
4/29/2026
Alexis B. VERIFIED CUSTOMER
Excellent, timely service!
4/29/2026
Britnie L. VERIFIED CUSTOMER
He was friendly and knowledgeable. Service was relatively quick considering the volume of people in and out. Very happy with the service.
4/29/2026
Robert R. VERIFIED CUSTOMER
I was taken care of. I just had one problem it was with the rental. I was grateful for it but I did not appreciate the way I was treated by Jamie. I am handicapped and recovering from surgery. I woujd like to discuss on the phone if someone could call me at ****-****-xxxx
Thank you
4/28/2026
Brandi M. VERIFIED CUSTOMER
On time was able to perform this during my lunch hour. Was greeted nicely.
4/28/2026
Colton D. VERIFIED CUSTOMER
Excellent service as always!
4/28/2026
Jacque R. VERIFIED CUSTOMER
All good but Bolton Ford much quicker and cheaper. Just honest
Looks like yall have young inexperienced techs walking around getting free
Beverages and food. Again just honest
4/28/2026
Jackie B. VERIFIED CUSTOMER
Was there for 4 hours!! I understand getting backed up but maybe not schedule as much in a day!! Sad my tire and rim insurance was expired!!