Very professional, I was accommodated with a rental, completely satisfied
4/23/2026
Deborah B. VERIFIED CUSTOMER
Gaven guillory is my service manager. He goes way past extra mile to always help me in any way he can.
4/23/2026
Mary B. VERIFIED CUSTOMER
Checking the vehicle in for service took almost 15 minutes, a little longer than expected. Everyone was courteous and helpful. I do appreciate all the amenities Lake Charles Toyota has in place for service customers.
4/23/2026
Patrick F. VERIFIED CUSTOMER
I'm a little frustrated but that has nothing to do with the service or courtesy of the service rep. I did have an issue with finding shuttle service after my vehicle was dropped off. Thanks to Wool, on his day off, for providing a ride to work.
4/23/2026
Lorraine R. VERIFIED CUSTOMER
everything was taken care of
4/23/2026
John C. VERIFIED CUSTOMER
Very extensive evaluation of. Probleem
4/23/2026
Lauren P. VERIFIED CUSTOMER
I called a day before my appointment (right before you guys are supposed to close) to ask Nicole a couple of questions about getting new tires. I wouldn’t have blamed her if she was even remotely dismissive bc of the time, but Nicole was extremely helpful and super kind on that phone call and throughout our appointment the following day. Thank you!
4/23/2026
Joey T. VERIFIED CUSTOMER
Very nice an polite
4/23/2026
Elizabeth S. VERIFIED CUSTOMER
We had maintenance completed on two vehicles and we were done in a little over an hour. Convenient, courteous, and effi
4/23/2026
Philbert T. VERIFIED CUSTOMER
It took to long just to get an inspection
I was the only one getting a inspection
4/23/2026
Russell M. VERIFIED CUSTOMER
Just a great place with great service!!
4/23/2026
Leola P. VERIFIED CUSTOMER
Very friendly and nice to me.
4/22/2026
Michael B. VERIFIED CUSTOMER
Just a reminder to let me know when the fellow who fixes torn seats comes
Thanks
4/22/2026
Rebekah M. VERIFIED CUSTOMER
Uhhhrmmm, he still needs a raise! :)
4/22/2026
Tammy P. VERIFIED CUSTOMER
Mr Guillory is a very good service representative
4/22/2026
Anthony B. VERIFIED CUSTOMER
Brandt was professional,accurate,and courteous.
4/22/2026
John C. VERIFIED CUSTOMER
Thank you for repairing my vehicle and squeezing me in without an appointment
4/22/2026
Victor T. VERIFIED CUSTOMER
My appointment was for 8am and my truck wasn't finished until 5.29pm. There is no reason a fuel line and two system updates/resets should have taken 9 1/2 hours.