Annie was very pleasant and that put me at ease.
Everyone was helpful .
6/27/2025
Roger N. VERIFIED CUSTOMER
Always happy with your service department since 2010
6/27/2025
Andrea F. VERIFIED CUSTOMER
The service was excellent and quick. Angela addressed my concern about the tires and the sensor was fixed.
6/27/2025
Shawn G. VERIFIED CUSTOMER
Matthew is the best he always communicates with you to the whole process and let you know what’s going on. There are servers advisors over there that does not do this. This is why I only deal with Matt.
6/27/2025
Elizabeth S. VERIFIED CUSTOMER
Every thing was very good. Brandon Lege was very nice and helpful. Thanks Toyota!!
6/27/2025
Bruce B. VERIFIED CUSTOMER
I appreciate Gavan’s outstanding customer service. Thank you.
6/27/2025
Janice C. VERIFIED CUSTOMER
Very good service, as always.
6/27/2025
Stuart C. VERIFIED CUSTOMER
Annie was the best staff member at Toyota that I’ve worked with. 5 stars
6/27/2025
Stephen M. VERIFIED CUSTOMER
Matt was wonderful. Highly recommend him.
6/27/2025
Donna M. VERIFIED CUSTOMER
Barton was a pleasure to work with. He addressed the issues which concerned me. Definitely will recommend him.
Donna
6/26/2025
Jefferson R. VERIFIED CUSTOMER
Very good work, very friendly and good attention. In future visits I would like your attention again
6/26/2025
Jessie K. VERIFIED CUSTOMER
No comment
6/26/2025
John E. VERIFIED CUSTOMER
Very happy with everything
6/26/2025
Morgan B. VERIFIED CUSTOMER
I had no issue with the representative; I want to make that abundantly clear. I want to stress how interestingly inflated the prices were when it came to “unexpected maintenance” on my car.
First, the oil pan drain being stuck and the techs being skeptical of pulling it makes sense. But the drain being stuck in the first place without not being over torqued does not. Drains do not just “get stuck” for no reason. The only logical explanation is that the drain plug was over torqued last time it was taken in for an oil change. On top of that, charging me for the oil pan replacement, which Toyota more than likely would have just changed the bottom half of the pan, which costs about 50 dollars with a gasket and charging me over $500 dollars is purely heinous. I’m not a fan of the sticker shock I received today.
With this review, if there are further discussions that are to be had, then please feel free to contact me. Whoever does so I request a service superior as well.
Again, I want to stress that my service rep Barton did a pretty good job explaining everything to me today. I have no issue with him at all for doing his job and relaying messages to me.
6/26/2025
William H. VERIFIED CUSTOMER
Micheal Guillory was excellent and very informative about preventive maintenance.
6/26/2025
Todd W. VERIFIED CUSTOMER
Great Service
6/26/2025
Robert S. VERIFIED CUSTOMER
Well done LC Toyota!
6/26/2025
Manuel D. VERIFIED CUSTOMER
Always a pleasure dealing with Michael! Really appreciate his help in servicing my Tacoma. Thanks