I've called on this already, but my heated seat controls are installed backwards. So the passenger side control turns on the driver seat heat and vice versa.
I'm waiting for a call back to know when I'll be able to get this fixed.
3/10/2024
Janine H. VERIFIED CUSTOMER
I appreciate the nice customer service and timely oil change
3/10/2024
Nicholas B. VERIFIED CUSTOMER
He was very in tune to what I needed to get done. It was a very pleasant experience.
3/10/2024
Gary And. VERIFIED CUSTOMER
Andrea was great??????????
3/10/2024
Alexander P. VERIFIED CUSTOMER
Very quick service
3/10/2024
Elaine G. VERIFIED CUSTOMER
Look forward to the survey.
3/10/2024
Earl W. VERIFIED CUSTOMER
Very good service.
3/9/2024
Trevor L. VERIFIED CUSTOMER
She was great and since I have a stoftopper on my truck it shouldn't be ran through automated wash. She offered to have it done by hand. Which is was and I greatly appreciate that. I haven't had time to wash it often because our oldest son was diagnosed with cancer. She also went over everything that was being done for our service.
3/9/2024
Harold R. VERIFIED CUSTOMER
Andrea has excellent customer service skills
3/9/2024
Ruth J. VERIFIED CUSTOMER
It is always a pleasure to have you service my car. I feel well cared for and you aware of my time and needs. Thank you
3/9/2024
Teresa W. VERIFIED CUSTOMER
All workers are very nice and feel like they have helped me keep my car on the road since I purchase the car in August 2008. Thanks for everything
3/9/2024
Bruce L. VERIFIED CUSTOMER
Andrea was great. That is where the “ service” changed. We were scheduled to have the cabin air filter and element sub assembly replaced.
The work failed to be completed. The filters were left on the vehicle seat.
Brand new filters uninstalled. This is not the first time service was poorly
done. Awhile back oily rags and oil spilled all over the engine smelled the vehicle up like a fugitive from Grease Monkey. I talked with Lori and the service manager that time.
Bruce L
3/8/2024
Aben G. VERIFIED CUSTOMER
Thanks so much
3/8/2024
Nejib O. VERIFIED CUSTOMER
Great customer communication and customer service. Went above and beyond.
3/8/2024
Steven H. VERIFIED CUSTOMER
Great service awesome customer service Toyota of Puyallup the best dealership in Washington..Thank You for a job well done .
3/8/2024
Donita C. VERIFIED CUSTOMER
Excellent service, quick and polite, thank you
3/8/2024
Shelley M. VERIFIED CUSTOMER
This dealership goes above and beyond in customer service. From the moment you arrive to leaving, everyone is super friendly and very accommodating. They also treat everyone with a high level of respect.
I have been impressed from day one in my interactions with any staff I’ve ever had contact with at Toyota of Puyallup.
This type of service is what keeps customers loyal and prompts them to share their experience with others.
Thank You!!!
3/8/2024
Mari H. VERIFIED CUSTOMER
Joseph was very helpful and professional. Thank you
3/8/2024
Jon M. VERIFIED CUSTOMER
All good. Hated to see prices go up again. I did not receive an oil change sticker this time. I’ll stop back down again to get one soon